Customer Service Representative

Role Overview:

As a UK Outbound Customer Sales Advisor, you will be responsible for contacting prospective customers across the UK to promote and sell our products or services. Your role is crucial in driving revenue growth and ensuring every customer interaction is professional, engaging, and compliant with UK regulations.

Key Responsibilities:

Make outbound calls to targeted UK customers from provided leads databases.

Promote products and services confidently and persuasively.

Understand customer needs and match them with suitable solutions.

Achieve individual and team sales targets, KPIs, and conversion metrics.

Handle objections and queries in a professional manner, maintaining excellent customer experience.

Record all interactions accurately in CRM systems.

Ensure adherence to compliance, data protection, and quality standards (e.g., GDPR, FCA if relevant).

Follow up with warm leads and nurture ongoing opportunities.

Participate in ongoing product and sales training.

Key Skills & Requirements:

Previous experience in outbound sales or telesales (UK campaign experience preferred).

Excellent communication skills with a clear, professional telephone manner.

Strong persuasion and negotiation abilities.

Target-driven mindset and a proactive approach to achieving results.

Ability to work in a fast-paced, dynamic environment.

Basic computer literacy and familiarity with CRM tools.

Benefits:

Competitive salary with attractive commission structure.

Incentives and performance bonuses.

Ongoing training and career development.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Schedule:

• UK shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person

Speak with the employer
+91 90058 10957