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Customer Service Representative

1 years

2 - 4 Lacs

Posted:16 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Shift Hours: Early Morning (4 am - 1 pm)

Key Responsibilities:

  • Exceptional English Proficiency: Must possess strong English communication skills.
  • Customer Support: Deliver excellent customer service via multiple channels, including calls, messages, and emails.
  • Customer Retention: Maintain and enhance relationships with existing customers through regular follow-ups.
  • Office-Based Role: This position requires working from the office.
  • Daily Reporting: Ensure timely and accurate daily reporting.

Qualifications:

  • Education: A bachelor’s degree is required.
  • Experience: Preference will be given to candidates with relevant experience.

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Leave encashment
  • Paid sick time
  • Paid time off

Schedule:

  • Fixed shift
  • Morning shift

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Preferred)
  • Customer service: 1 year (Required)

Language:

  • English (Required)

Work Location: In person

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