Customer Service Representative

Hiring for iEnergizer – Noida (Work from Office)

Location: iEnergizer, Noida
Mode: Work from Office
Cab Facility: Not provided
Working Days: 5 days a week
Shifts and Offs: Rotational shifts and rotational offs
Requirement: Excellent verbal and written English communication skills

1. US Voice Banking Process – Vegas

Job Role: US Voice Banking Support (International Voice Process)
Eligibility:

• Graduate or Undergraduate
• Minimum 6 months of international BPO (voice) experience
• Strong English communication skills

Salary:

• ₹40,000 CTC for candidates with 6+ months of experience
• ₹45,000 CTC for candidates with 2+ years of international BPO experience

Shift: Night Shift

2. US Telecom Blended Process – Go Magenta

Job Role: US Telecom Support – Blended (70% Chat/Email and 30% Voice)
Eligibility:

• Graduate or Undergraduate
• Minimum 6 months of experience in international chat/email or blended process
• Good written and verbal communication skills

Salary:

• ₹45,000 CTC / ₹38,400 In-hand for candidates with 1+ year experience
• ₹40,000 CTC / ₹33,400 In-hand for candidates with 6 months to 1 year experience

Interested candidates must be willing to work from office in Noida and meet the experience criteria.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹45,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Evening shift
• Monday to Friday
• Night shift
• US shift

Supplemental Pay:

• Performance bonus
• Shift allowance

Application Question(s):

• "Do you meet the experience criteria, are comfortable with rotational shifts, and willing to work from office in Noida without cab facility?"

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person