Responsibilities: * Close deals through effective communication and negotiation skills * Generate leads through cold calling, email campaigns, and networking events
Job Description: This individual will be responsible for maintaining seamless communication with our delivery partner & customers, understanding their needs, and driving successful outcomes by leveraging smart, strategic thinking. The ideal candidate is a problem-solver who thinks ahead, anticipates challenges, and works collaboratively to ensure high-quality delivery, customer satisfaction, and sustainable relationships. This role requires a customer-first mindset, with a keen ability to adapt and respond to changing business and client demands. Key Responsibilities: 1. Customer Relationship Management: Serve as key point of contact for customers and delivery partners, ensuring clear communication and timely resolution of any issues. o Build and maintain long-term relationships with key delivery partners & customers to understand their business needs and provide value-driven solutions. 2. Smart Thinking & Problem-Solving: Apply creative thinking and problem-solving techniques to overcome challenges and deliver effective solutions. Continuously assess processes and systems to optimize delivery efficiency, reducing costs and improving quality. Think outside the box to suggest innovative strategies that meet both customer and business needs. 3. Collaboration with Internal Teams: Contribute to knowledge sharing and continuous learning within the team by sharing best practices and solutions. 4 • Smart Thinking • Customer-Focused Mindset • Problem-Solving • Team Collaboration Experience & Education: • Graduate and Under Graduate • Experience & Freshers can also apply Skills: Strong Communication Skills- Hindi & English • Required Versant Job Type: Full-time Pay: From ₹10,351.88 per month Benefits: Internet reimbursement Provident Fund Compensation Package: Performance bonus Schedule: Day shift Work Location: In person
Job Role This individual will be responsible for maintaining seamless communication with our delivery partner customers, understanding their needs, and driving successful outcomes by leveraging smart, strategic thinking. The ideal candidate is a problem-solver who thinks ahead, anticipates challenges, and works collaboratively to ensure high-quality delivery, customer satisfaction, and sustainable relationships. This role requires a customer-first mindset, with a keen ability to adapt and respond to changing business and client demands. Key Responsibilities Customer Relationship Management: Serve as a key point of contact for customers and delivery partners, ensuring clear communication and timely resolution of any issues. Build and maintain long-term relationships with key delivery partners customers to understand their business needs and provide value-driven Smart Thinking Problem-Solving: Apply creative thinking and problem-solving techniques to overcome challenges and deliver effective solutions. Continuously assess processes and systems to optimize delivery efficiency, reducing costs and improving quality. Think outside the box to suggest innovative strategies that meet both customer and business needs. Collaboration with Internal Teams: Contribute to knowledge sharing and continuous learning within the team by sharing best practices and solutions. Skills Strong Communication Skills- Hindi English Customer-Focused Mindset Problem-Solving Experience Education Graduate and Under Graduate Experience Freshers can also apply This job is provided by Shine.com
Role Overview: As a UK Outbound Customer Sales Advisor, you will be responsible for contacting prospective customers across the UK to promote and sell our products or services. Your role is crucial in driving revenue growth and ensuring every customer interaction is professional, engaging, and compliant with UK regulations. Key Responsibilities: Make outbound calls to targeted UK customers from provided leads databases. Promote products and services confidently and persuasively. Understand customer needs and match them with suitable solutions. Achieve individual and team sales targets, KPIs, and conversion metrics. Handle objections and queries in a professional manner, maintaining excellent customer experience. Record all interactions accurately in CRM systems. Ensure adherence to compliance, data protection, and quality standards (e.g., GDPR, FCA if relevant). Follow up with warm leads and nurture ongoing opportunities. Participate in ongoing product and sales training. Key Skills & Requirements: Previous experience in outbound sales or telesales (UK campaign experience preferred). Excellent communication skills with a clear, professional telephone manner. Strong persuasion and negotiation abilities. Target-driven mindset and a proactive approach to achieving results. Ability to work in a fast-paced, dynamic environment. Basic computer literacy and familiarity with CRM tools. Benefits: Competitive salary with attractive commission structure. Incentives and performance bonuses. Ongoing training and career development. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: UK shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 90058 10957
Role Overview: As a UK Outbound Customer Sales Advisor, you will be responsible for contacting prospective customers across the UK to promote and sell our products or services. Your role is crucial in driving revenue growth and ensuring every customer interaction is professional, engaging, and compliant with UK regulations. Key Responsibilities: Make outbound calls to targeted UK customers from provided leads databases. Promote products and services confidently and persuasively. Understand customer needs and match them with suitable solutions. Achieve individual and team sales targets, KPIs, and conversion metrics. Handle objections and queries in a professional manner, maintaining excellent customer experience. Record all interactions accurately in CRM systems. Ensure adherence to compliance, data protection, and quality standards (e.g., GDPR, FCA if relevant). Follow up with warm leads and nurture ongoing opportunities. Participate in ongoing product and sales training. Key Skills & Requirements: Previous experience in outbound sales or telesales (UK campaign experience preferred). Excellent communication skills with a clear, professional telephone manner. Strong persuasion and negotiation abilities. Target-driven mindset and a proactive approach to achieving results. Ability to work in a fast-paced, dynamic environment. Basic computer literacy and familiarity with CRM tools. Benefits: Competitive salary with attractive commission structure. Incentives and performance bonuses. Ongoing training and career development. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: UK shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 90058 10957
Role Overview: As a UK Outbound Customer Sales Advisor, you will be responsible for contacting prospective customers across the UK to promote and sell our products or services. Your role is crucial in driving revenue growth and ensuring every customer interaction is professional, engaging, and compliant with UK regulations. Key Responsibilities: Make outbound calls to targeted UK customers from provided leads databases. Promote products and services confidently and persuasively. Understand customer needs and match them with suitable solutions. Achieve individual and team sales targets, KPIs, and conversion metrics. Handle objections and queries in a professional manner, maintaining excellent customer experience. Record all interactions accurately in CRM systems. Ensure adherence to compliance, data protection, and quality standards (e.g., GDPR, FCA if relevant). Follow up with warm leads and nurture ongoing opportunities. Participate in ongoing product and sales training. Key Skills & Requirements: Previous experience in outbound sales or telesales (UK campaign experience preferred). Excellent communication skills with a clear, professional telephone manner. Strong persuasion and negotiation abilities. Target-driven mindset and a proactive approach to achieving results. Ability to work in a fast-paced, dynamic environment. Basic computer literacy and familiarity with CRM tools. Benefits: Competitive salary with attractive commission structure. Incentives and performance bonuses. Ongoing training and career development. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: UK shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): Have you worked in IVA Campaign Experience: UK TELECALLING : 1 year (Required) Language: English (Preferred) Hindi (Preferred) Location: Gomtinagar, Lucknow, Uttar Pradesh (Preferred) Work Location: In person
Role Overview: As a UK Outbound Customer Sales Advisor, you will be responsible for contacting prospective customers across the UK to promote and sell our products or services. Your role is crucial in driving revenue growth and ensuring every customer interaction is professional, engaging, and compliant with UK regulations. Key Responsibilities: Make outbound calls to targeted UK customers from provided leads databases. Promote products and services confidently and persuasively. Understand customer needs and match them with suitable solutions. Achieve individual and team sales targets, KPIs, and conversion metrics. Handle objections and queries in a professional manner, maintaining excellent customer experience. Record all interactions accurately in CRM systems. Ensure adherence to compliance, data protection, and quality standards (e.g., GDPR, FCA if relevant). Follow up with warm leads and nurture ongoing opportunities. Participate in ongoing product and sales training. Key Skills & Requirements: Previous experience in outbound sales or telesales (UK campaign experience preferred). Excellent communication skills with a clear, professional telephone manner. Strong persuasion and negotiation abilities. Target-driven mindset and a proactive approach to achieving results. Ability to work in a fast-paced, dynamic environment. Basic computer literacy and familiarity with CRM tools. Benefits: Competitive salary with attractive commission structure. Incentives and performance bonuses. Ongoing training and career development. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: UK shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): Have you worked in IVA Campaign Experience: UK TELECALLING : 1 year (Required) Language: English (Preferred) Hindi (Preferred) Location: Gomtinagar, Lucknow, Uttar Pradesh (Preferred) Work Location: In person
Company Description Eternity Digi Infotech specializes in customer experience management across various verticals and platforms. The company was founded by two entrepreneurs with over a decade of business experience, alongside industry experts with decades-long expertise in service management. Eternity Digi Infotech aims to provide exceptional customer experiences and establish high performance benchmarks to support business growth. We strive to be a cost-effective partner for our clients, elevating ourselves as a revenue center rather than a cost center. Role Description This is a full-time on-site role for an IVA Agent/Packager located in Lucknow. The IVA Agent/Packager will be responsible for handling customer inquiries, packaging tasks, data entry, and maintaining accurate records. Day-to-day responsibilities include ensuring customer satisfaction through timely responses, coordinating with other team members, and managing workflow efficiently. This role focuses on delivering excellent service and operational efficiency to meet business goals. Qualifications Customer Service, Interpersonal Skills, and Communication skills Experience with Data Entry, Record Keeping, and Detail-Oriented tasks Organizational and Time Management skills Technical proficiency with relevant software and tools Ability to work independently and as part of a team High school diploma or equivalent; additional education is a plus Previous experience in a similar role is beneficial
You will be working as a full-time on-site IVA Agent/Packager at Eternity Digi Infotech in Lucknow. Your main responsibilities will include handling customer inquiries, performing packaging tasks, data entry, and maintaining accurate records. To ensure customer satisfaction, you will need to respond to inquiries promptly, collaborate with team members, and manage workflow effectively. Your focus will be on providing excellent service and operational efficiency to achieve business objectives. To excel in this role, you should possess strong customer service skills, interpersonal communication abilities, and experience in data entry and detail-oriented tasks. Organizational skills, time management abilities, and proficiency in relevant software and tools are also essential. The role requires both independent work and collaboration within a team setting. While a high school diploma or equivalent is required, additional education is considered a bonus. Previous experience in a similar role would be advantageous.,
You will be joining Eternity Digi Infotech, a company dedicated to customer experience management across diverse platforms and industries. Founded by seasoned entrepreneurs and industry veterans, our goal is to deliver outstanding customer experiences and set high performance standards to drive business growth. We aim to be a valuable partner for our clients, focusing on revenue generation rather than just cost management. As an IVA Agent/Packager based in Lucknow, your role will be full-time and on-site. Your primary responsibilities will include addressing customer inquiries, handling packaging tasks, conducting data entry, and maintaining precise records. Your daily tasks will revolve around ensuring customer satisfaction by providing timely responses, collaborating with team members, and effectively managing workflows. This position emphasizes the delivery of superior service and operational efficiency to achieve our business objectives. To excel in this role, you should possess strong customer service skills, effective communication abilities, and interpersonal competence. Experience in data entry, record-keeping, and attention to detail will be valuable. Organizational skills, time management proficiency, and technical acumen with relevant software are essential. The role requires both independent work capabilities and effective collaboration within a team setting. While a high school diploma or equivalent is the minimum educational requirement, further education is advantageous. Prior experience in a similar role will be beneficial for your success in this position.,