Lead Generation Advisor

Role Overview: As a full-time on-site IVA Agent/Packager at Eternity Digi Infotech in Lucknow, your primary responsibility will be to handle customer inquiries, perform packaging tasks, conduct data entry, and maintain accurate records. Your focus should be on ensuring customer satisfaction by responding promptly to inquiries, collaborating with team members, and managing workflow efficiently. Your goal is to deliver excellent service and operational efficiency to meet business objectives effectively. Key Responsibilities: - Handle customer inquiries and provide timely responses - Perform packaging tasks accurately and efficiently - Conduct data entry with attention to detail - Maintain accurate records of all transactions - Collaborate with team members to ensure smooth workflow - Focus on providing excellent service to achieve business goals Qualifications Required: - Strong customer service skills - Excellent interpersonal communication abilities - Experience in data entry and detail-oriented tasks - Organizational skills and time management abilities - Proficiency in relevant software and tools - High school diploma or equivalent required; additional education considered a bonus - Previous experience in a similar role would be advantageous,