Lead Generation Advisor

Role Overview: You will be working as a full-time on-site IVA Agent/Packager at Eternity Digi Infotech in Lucknow. Your main responsibilities will include handling customer inquiries, performing packaging tasks, data entry, and maintaining accurate records. To ensure customer satisfaction, you will need to respond to inquiries promptly, collaborate with team members, and manage workflow effectively. Your focus will be on providing excellent service and operational efficiency to achieve business objectives. Key Responsibilities: - Handle customer inquiries efficiently - Perform packaging tasks accurately - Conduct data entry with precision - Maintain accurate records of transactions - Respond to inquiries promptly - Collaborate with team members effectively - Manage workflow efficiently - Provide excellent service to ensure customer satisfaction - Focus on operational efficiency to achieve business objectives Qualifications Required: - Strong customer service skills - Excellent interpersonal communication abilities - Experience in data entry and detail-oriented tasks - Organizational skills and time management abilities - Proficiency in relevant software and tools - High school diploma or equivalent required, additional education considered a bonus - Previous experience in a similar role would be advantageous,