Customer Service Representative

Customer Success Associate/ Tele sales (Hindi Speaker) Bengaluru | Work From Office

Location:

Work Mode:

Schedule:

Experience:

About the Role

motivated, empathetic, and confident Customer Success Associate

Key Responsibilities

• Assist customers with

  appointment scheduling, follow-ups, and order processing

• Provide

  clear, accurate information

  about our healthcare services
• Handle

  inbound and outbound calls

  with professionalism

• Resolve customer queries

  with empathy and patience
• Maintain

  accurate customer records

  in Zoho CRM
• Uphold strict

  discretion and confidentiality

  in every interaction

Requirements (Must-Have)

• Work From Office

  Bengaluru

• Fluency in Hindi

  (mandatory)

• Any Graduate

  (preferred)
• 6 months+ experience in

  Tele calling / Customer Support

  (preferred)
• Excellent communication skills with an

  empathetic and professional tone

• Strong commitment to

  confidentiality and customer sensitivity

Why Join Us

• Opportunity to work in a

  mission-driven healthcare startup

• Exposure to

  sensitive patient communication

  and high-impact work
• Supportive team environment with learning opportunities