Customer Service Representative

Role Overview: You will be working as a full-time Customer Service Representative at a location in Assam, India. Your main responsibilities will include providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Day-to-day tasks will involve responding to customer inquiries, resolving customer issues, and maintaining accurate records of customer interactions. Key Responsibilities: - Experience in Customer Service, Customer Support, and Customer Experience - Fluency in English Speaking - Handling Bulk calls (Inbound- Outbound) - Ensuring Customer Satisfaction and effectively managing Customer Service Representatives - Strong communication and interpersonal skills - Problem-solving abilities and attention to detail - Prior experience in a similar role is beneficial - High school diploma or equivalent Qualification Required: - Experience in Customer Service, Customer Support, and Customer Experience - Must have fluency in English Speaking - Able to Handle Bulk calls (Inbound- Outbound) - Ability to ensure Customer Satisfaction and handle Customer Service Representatives effectively - Strong communication and interpersonal skills - Problem-solving abilities and attention to detail - Prior experience in a similar role is beneficial - High school diploma or equivalent,