Customer Service Representative

Expand your career with us || Customer Service Representative

Company Name: Advantmed India LLP

Designation: Customer Service Representative

Education (Mandatory): Any Graduate

Experience: Minimum 1 Year

Location: Gandhinagar (Infocity)

Shift Timing: US Shift (8:00 PM IST-5:30 AM IST)

• Prior experience with customer service/call centers/BPO/KPO in relevant job roles
• Excellent communication skills (Both Written & Verbal)
• Basic knowledge of computer operating systems and MS Office based applications
• Ability to work on data and generate various types of reports/ad-hoc reports with tight deadlines
• Strong customer-centric approach with the ability to understand and address customer needs and concerns effectively.
• Ability to work in a dynamic and fast-paced environment, handling multiple tasks simultaneously.
• Excellent analytical and problem-solving skills to resolve concern efficiently.
• Collaborative attitude with a willingness to work as part of a team to achieve common goals.

Skills and Competencies:

• Good communication skills
• Moderate to Expert proficiency in Microsoft Office
• Knowledge of MS Outlook and moderate to expert proficiency in email exchanges