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Fusion CX
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Customer Service Professionals

Customer Service Professionals

Fusion CX

2 - 6 years

4 - 8 Lacs

durgapur

Posted:6 days ago| Platform:

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Skills Required

telecom career development customer support representative escalation management voice support customer service customer experience service quality process compliance recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Service Jobs in Durgapur | Odia Voice Support Odia-speaking Customer Support Representative Telecom Durgapur

Are you fluent in Odia and looking for a rewarding customer service job in Durgapur? Fusion CX is hiring Odia-speaking Customer Support Representatives for a voice process, offering a supportive environment where you can build confidence in communication and customer service. If you re exploring jobs in Durgapur, West Bengal and want structured growth, this role is a strong fit.

Key Responsibilities for an Odia-speaking Customer Support Representative in Fusion CX Durgapur:

Voice Support:
Deliver excellent voice support to customers and handle their enquiries.
Attention to Detail:
Maintain accuracy in all customer interactions.
Process Compliance:
Follow SOPs while addressing customer issues to ensure consistent service quality.
Escalation Management:
Escalate unresolved cases to the appropriate team as per process guidelines.

Job Requirement:

Preferred Candi Profile for the Odia-speaking Customer Support Representative in Durgapur:

Education
: Bachelor s degree preferred; distance-learning candi apply if exams are within 6 ths.
Skills:
Strong English communication skills (mandatory) and fluency in Odia.
Availability
: Willingness to work rotational shifts and commitment to working from the office.
Experience:
Freshers are welcome to apply.

Why Join Fusion CX?

Fusion CX offers a supportive environment focused on growth and clear customer service standards.

Opportunities for career development
Stable work structure with a 6-day work week
A team culture that values learning and customer experience

Apply today to grow your career with one of the best customer service opportunities in Durgapur with a global company as a Customer Support Representative in Fusion CX.

Upload your CV/resume or any other relevant file. Max. file size: 64 MB.

Odia-speaking Customer Support Representative Telecom Durgapur

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