Customer Service Officer

Job Description

POSITION: TELECALLER CUM OFFICE ASSISTANT Employment Type: Full Time Experience: 1-3 years preferred Qualification: Graduate (any stream), with computer knowledge. Salary: Based on skills and experience, with an attractive sales incentive. JOB RESPONSIBILITIES: Telecalling Duties: Promote company products by making outbound calls to potential clients and vendors. Follow up on inquiries, quotations, and customer feedback. Maintain a database of leads and ensure regular updates. Handle incoming calls and direct them to the appropriate department. Office Assistant Duties: Assist in daily office operations, including documentation and filing. Coordinate with the sales, accounts, and dispatch teams as needed. Prepare and maintain Excel sheets, quotation drafts, and purchase/sales records. Manage office emails and respond to basic queries professionally. Help with scheduling meetings, follow-ups, and maintaining office supplies. Key Skills: Good verbal and written communication in Hindi and English. Proficiency in MS Office (Word, Excel, Email). Polite and professional attitude on calls. Basic knowledge of sales support and office administration. Team player with a positive mindset. Job Types: Full-time, Permanent Pay: ₹8,086.00 - ₹15,039.54 per month Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Jaipura, Rajasthan: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred) Expected Start Date: 22/06/2025