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Customer Service Intern

Customer Service Intern

RegisterKaro

0 years

0 Lacs

Gurugram Haryana India

Posted:2 days ago| Platform:

Apply

Skills Required

service support resolve crm communication word excel

Work Mode

On-site

Job Type

Internship

Job Description

Job Title:

Department:

Duration:

About the Role:

Customer Service Intern

Key Responsibilities:

Assist in responding to customer inquiries via email, phone, or chat
Help resolve basic customer issues and escalate complex ones to senior team members
Update customer information and maintain accurate records in the system
Learn and use CRM tools to manage support tickets
Gather customer feedback and share insights with the team
Support the team in daily operational tasks as needed

Requirements:

Currently pursuing or recently completed a Bachelor's degree (any stream)
Good verbal and written communication skills
Basic understanding of customer service principles
Comfortable using MS Office tools (Word, Excel, etc.)
Positive attitude, eagerness to learn, and attention to detail

What You'll Gain:

Hands-on experience in customer service and communication
Exposure to internal tools and support processes
Certificate of Internship and Letter of Recommendation (based on performance)
Possibility of full-time employment after successful completion (based on openings and performance)

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