About the Role: We are looking for a motivated B2B Sales Intern to support our sales team in identifying, engaging, and converting potential business clients. This role is ideal for someone eager to learn sales strategies in a fast-paced e-commerce environment. Key Responsibilities: Research and identify potential B2B leads Assist in outreach through emails, calls, and LinkedIn Maintain and update CRM with prospect information Support in preparing sales presentations and reports Coordinate with internal teams for client requirements Who Can Apply: Students or recent graduates in Business, Marketing, or related fields Strong communication and interpersonal skills Basic knowledge of MS Excel and email outreach Interest in e-commerce and B2B sales Job Types: Part-time, Internship Contract length: 3 months Pay: ₹8,000.00 - ₹10,000.00 per month Expected hours: 30 per week Benefits: Flexible schedule Schedule: Day shift Monday to Friday Application Question(s): Where do you stay in Mumbai? Work Location: In person Speak with the employer +91 9748894048
About the Role: We are seeking a dynamic, results-driven Vendor Acquisition Specialist to join our high-performance sales team. In this role, you will be responsible for aggressively sourcing, pitching, and onboarding new vendors globally. You will play a key role in expanding our vendor network, negotiating commercial terms, and contributing directly to revenue growth. If you are sharp with numbers, persuasive with people, and thrive under pressure — we want you on board. Key Responsibilities: Identify and reach out to potential vendors across various platforms (LinkedIn, trade portals, marketplaces, etc.). Pitch our value proposition with confidence, clarity, and conviction to decision-makers. Manage the entire sales cycle — lead generation, qualification, negotiation, and onboarding. Conduct effective discovery calls to understand vendor products, pricing, capabilities, and readiness to scale. Collaborate with internal teams (product, logistics, pricing) to ensure smooth vendor onboarding and integration. Achieve weekly and monthly targets related to new vendor acquisition and activation. Maintain a consistent pipeline through outbound efforts including cold calls, emails, and follow-ups. Ensure compliance and documentation post-signup, coordinating closely with internal teams. Analyze category gaps and source vendors that fill strategic assortment requirements. Track performance metrics using Excel/Google Sheets/CRM tools and optimize efforts accordingly. What We’re Looking For: Must-Haves: 2–6 years of experience in Sales / Business Development / Vendor Management / Inside Sales. Fluent English communication with excellent articulation and persuasive ability. Strong numerical skills — comfort with margins, pricing, ROI, and revenue math. Self-driven and target-oriented with a go-getter attitude. Street-smart and quick-thinking; able to handle objections and close deals swiftly. Comfortable working in night shift for international outreach. Nice-to-Have: Prior experience in onboarding sellers/vendors on e-commerce or B2B platforms. Experience in EdTech, FinTech, SaaS, BPO Sales, or similar high-pressure sales environments. Knowledge of CRMs and sales funnel tools (HubSpot, Zoho, Salesforce, etc.). Proficiency in Excel / Google Sheets for reporting and data handling. Soft Skills That Matter: Hustler mindset — you don’t wait for leads, you hunt them. Ability to build rapport quickly and influence decision-making. Strong ownership and accountability for daily targets. Adaptability and resilience in a high-speed sales environment. Perks : Attractive performance-based incentives. Opportunity to work in a fast-growing, global-facing team. Accelerated career path based on merit, not tenure. Hands-on exposure to international business development. If you’re ready to sell smart, scale fast, and grow big — apply now and make your mark. Job Type: Full-time Pay: ₹100,000.00 - ₹600,000.00 per year Benefits: Flexible schedule Provident Fund Compensation Package: Performance bonus Schedule: Monday to Friday Night shift US shift Application Question(s): What is your current location? Experience: Hard core sales: 2 years (Required) International sales: 1 year (Preferred) Shift availability: Night Shift (Required) Work Location: In person
About the Role: We are seeking a dynamic, results-driven Vendor Acquisition Specialist to join our high-performance sales team. In this role, you will be responsible for aggressively sourcing, pitching, and onboarding new vendors globally. You will play a key role in expanding our vendor network, negotiating commercial terms, and contributing directly to revenue growth. If you are sharp with numbers, persuasive with people, and thrive under pressure — we want you on board. Key Responsibilities: Identify and reach out to potential vendors across various platforms (LinkedIn, trade portals, marketplaces, etc.). Pitch our value proposition with confidence, clarity, and conviction to decision-makers. Manage the entire sales cycle — lead generation, qualification, negotiation, and onboarding. Conduct effective discovery calls to understand vendor products, pricing, capabilities, and readiness to scale. Collaborate with internal teams (product, logistics, pricing) to ensure smooth vendor onboarding and integration. Achieve weekly and monthly targets related to new vendor acquisition and activation. Maintain a consistent pipeline through outbound efforts including cold calls, emails, and follow-ups. Ensure compliance and documentation post-signup, coordinating closely with internal teams. Analyze category gaps and source vendors that fill strategic assortment requirements. Track performance metrics using Excel/Google Sheets/CRM tools and optimize efforts accordingly. What We’re Looking For: Must-Haves: 2–6 years of experience in Sales / Business Development / Vendor Management / Inside Sales. Fluent English communication with excellent articulation and persuasive ability. Strong numerical skills — comfort with margins, pricing, ROI, and revenue math. Self-driven and target-oriented with a go-getter attitude. Street-smart and quick-thinking; able to handle objections and close deals swiftly. Comfortable working in night shift for international outreach. Nice-to-Have: Prior experience in onboarding sellers/vendors on e-commerce or B2B platforms. Experience in EdTech, FinTech, SaaS, BPO Sales, or similar high-pressure sales environments. Knowledge of CRMs and sales funnel tools (HubSpot, Zoho, Salesforce, etc.). Proficiency in Excel / Google Sheets for reporting and data handling. Soft Skills That Matter: Hustler mindset — you don’t wait for leads, you hunt them. Ability to build rapport quickly and influence decision-making. Strong ownership and accountability for daily targets. Adaptability and resilience in a high-speed sales environment. Perks : Attractive performance-based incentives. Opportunity to work in a fast-growing, global-facing team. Accelerated career path based on merit, not tenure. Hands-on exposure to international business development. If you’re ready to sell smart, scale fast, and grow big — apply now and make your mark. Job Type: Full-time Pay: ₹100,000.00 - ₹600,000.00 per year Benefits: Flexible schedule Provident Fund Compensation Package: Performance bonus Schedule: Monday to Friday Night shift US shift Application Question(s): What is your current location? Experience: Hard core sales: 2 years (Required) International sales: 1 year (Preferred) Shift availability: Night Shift (Required) Work Location: In person
About the Role: We are seeking a dynamic, results-driven Vendor Acquisition Specialist to join our high-performance sales team. In this role, you will be responsible for aggressively sourcing, pitching, and onboarding new vendors globally. You will play a key role in expanding our vendor network, negotiating commercial terms, and contributing directly to revenue growth. If you are sharp with numbers, persuasive with people, and thrive under pressure — we want you on board. Key Responsibilities: Identify and reach out to potential vendors across various platforms (LinkedIn, trade portals, marketplaces, etc.). Pitch our value proposition with confidence, clarity, and conviction to decision-makers. Manage the entire sales cycle — lead generation, qualification, negotiation, and onboarding. Conduct effective discovery calls to understand vendor products, pricing, capabilities, and readiness to scale. Collaborate with internal teams (product, logistics, pricing) to ensure smooth vendor onboarding and integration. Achieve weekly and monthly targets related to new vendor acquisition and activation. Maintain a consistent pipeline through outbound efforts including cold calls, emails, and follow-ups. Ensure compliance and documentation post-signup, coordinating closely with internal teams. Analyze category gaps and source vendors that fill strategic assortment requirements. Track performance metrics using Excel/Google Sheets/CRM tools and optimize efforts accordingly. What We’re Looking For: Must-Haves: 2–6 years of experience in Sales / Business Development / Vendor Management / Inside Sales. Fluent English communication with excellent articulation and persuasive ability. Strong numerical skills — comfort with margins, pricing, ROI, and revenue math. Self-driven and target-oriented with a go-getter attitude. Street-smart and quick-thinking; able to handle objections and close deals swiftly. Comfortable working in night shift for international outreach. Nice-to-Have: Prior experience in onboarding sellers/vendors on e-commerce or B2B platforms. Experience in EdTech, FinTech, SaaS, BPO Sales, or similar high-pressure sales environments. Knowledge of CRMs and sales funnel tools (HubSpot, Zoho, Salesforce, etc.). Proficiency in Excel / Google Sheets for reporting and data handling. Soft Skills That Matter: Hustler mindset — you don’t wait for leads, you hunt them. Ability to build rapport quickly and influence decision-making. Strong ownership and accountability for daily targets. Adaptability and resilience in a high-speed sales environment. Perks: Attractive performance-based incentives. Opportunity to work in a fast-growing, global-facing team. Accelerated career path based on merit, not tenure. Hands-on exposure to international business development. If you’re ready to sell smart, scale fast, and grow big — apply now and make your mark. Job Type: Full-time Pay: ₹300,000.00 - ₹900,000.00 per year Benefits: Flexible schedule Provident Fund Schedule: Monday to Friday Night shift US shift Experience: Sales: 2 years (Required) Shift availability: Night Shift (Required) Work Location: In person
About Ergode: Ergode is a leading e-commerce company with a strong global presence, offering a wide range of products across various marketplaces. We focus on delivering great customer experiences through innovation, efficiency, and excellence in operations. Role Overview:We are looking for a proactive and detail-oriented Customer Service Intern to join our team. The selected candidate will assist in managing customer interactions, resolving queries, and supporting day-to-day service operations.Key Responsibilities: Respond to customer inquiries via email, chat, and calls. Resolve customer complaints and provide appropriate solutions. Coordinate with internal teams to ensure timely resolution of customer issues. Maintain accurate records of customer interactions and transactions. Assist in improving customer satisfaction by identifying recurring issues and suggesting process improvements. Skills & Qualifications: Pursuing or recently completed a degree in any discipline. Strong verbal and written communication skills (English). Customer-focused attitude with problem-solving abilities. Basic knowledge of MS Office (Excel, Word, etc.). Ability to work in a fast-paced environment. E-commerce knowledge is a plus. What Youll Gain: Hands-on experience in customer support operations. Exposure to the e-commerce industry and global marketplaces. Opportunity to work with cross-functional teams. Certificate of Internship upon successful completion. Job Type: Internship Contract length: 3 months Pay: ₹8,000.00 - ₹10,000.00 per month Schedule: Day shift Monday to Friday US shift Application Question(s): Where do you stay in Mumbai? Language: English (Required) Work Location: In person
Location: Mumbai (On-site) Shift Timing: US Shift (6 PM – 3 AM IST) Experience: 2–6 Years Function: Sales / Vendor Development About the Role We’re looking for high-energy professionals to join our International Sales team (Vendor Partnerships). In this role, you’ll own the full cycle of identifying, pitching, and onboarding global vendors. You will contribute directly to revenue growth, market expansion, and long-term partnerships — while operating in a fast-paced, performance-driven environment. Key Responsibilities Identify and connect with potential vendors via platforms like LinkedIn, trade directories, and marketplaces Pitch our value proposition with clarity and confidence to decision-makers Manage the complete sales cycle from outreach to onboarding Conduct discovery calls to assess vendor readiness and commercial viability Collaborate with pricing, logistics, and product teams for seamless integration Meet and exceed weekly/monthly acquisition targets Drive consistent outbound efforts (calls, emails, follow-ups) to maintain a healthy pipeline Maintain vendor documentation and ensure compliance Track performance metrics via Excel/Google Sheets/CRM and contribute to strategic vendor sourcing What We’re Looking For 2–6 years of experience in Sales, Business Development, Vendor Management, or Inside Sales Strong English communication and persuasive ability Numerically sharp — comfortable with margins, ROI, pricing logic Target-driven and solution-oriented Comfortable working in a night shift (US time zone) Ability to handle objections and close deals independently Preferred Experience Exposure to e-commerce or B2B platforms (seller onboarding, vendor acquisition) Background in high-pressure sales environments (BPO, EdTech, FinTech, SaaS) Familiarity with CRM tools (HubSpot, Zoho, Salesforce) Proficiency in Excel/Google Sheets Who You Are A self-starter who builds their own pipeline and doesn’t wait for leads Persuasive, quick-thinking, and accountable Driven by growth, numbers, and ownership Resilient in a high-speed, dynamic sales environment Perks & Benefits Medical Insurance for self with family enrollment options Personal Accident Insurance coverage of ₹10,00,000 Spot rewards (GEM Incentive) of up to ₹1,00,000 per achievement Cash credit for unused earned leaves (not part of CTC) Annual performance-based increments of up to 20% Learning Assistance (ZEAL Policy): Reimbursement of up to 30% on select professional courses (IIMs, IITs, UGC-recognized) Sponsored legal consultations for personal matters (3 per year) Potential opportunity for company-sponsored US Visa and business travel for top performers Sponsored membership to The Indus Entrepreneurs (TiE) Chapter Flexible work timings, performance reward programs, and zero-balance family bank accounts with a dedicated RM To apply, please fill out the application form using the link below: https://ergode.keka.com/careers/jobdetails/65031 Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹900,000.00 per year Benefits: Health insurance Provident Fund Schedule: Night shift Application Question(s): Are you comfortable with working on site from Andheri? Experience: Sales: 3 years (Required) Language: Fluent English (Required) Shift availability: Night Shift (Required) Work Location: In person
Roles and Responsibilities:- Lead the planning and execution of AI implementation projects, working closely with cross-functional teams to ensure successful delivery - Develop and maintain project plans, timelines, and budgets for AI initiatives - Identify and mitigate risks that may impact project timelines or budgets - Collaborate with stakeholders to define project requirements and deliverables - Monitor project progress and provide regular updates to senior management - Evaluate the effectiveness of AI solutions and make recommendations for improvements - Stay current on industry trends and best practices in AI implementation Qualifications :- Bachelor's degree in Computer Science, Engineering, or related field - 5+ years of experience in project management, with a focus on AI implementation - Proven track record of successfully leading AI projects from concept to completion - Strong communication and interpersonal skills - Ability to work effectively in a fast-paced, dynamic environment- PMP certification is a plus Job Types: Full-time, Permanent Pay: ₹800,000.00 - ₹1,500,000.00 per year Benefits: Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Application Question(s): What is your expected CTC? Experience: AI implementation : 4 years (Required) Work Location: In person
Roles & Responsibilities: Install, configure, and maintain desktop computers, laptops, printers, and other peripherals. Provide Level 1 and Level 2 technical support for Windows/Mac systems, Microsoft Office, Outlook, Google Workspace, and other enterprise tools. Troubleshoot hardware and software issues in person, remotely, and via phone/email. Manage user accounts, passwords, and access rights in Active Directory or Google Admin Console.Set up new users’ accounts and profiles and deal with password issues. Perform system and network troubleshooting including LAN, Wi-Fi, VPN, DNS, DHCP, and printer configurations. Coordinate with vendors for hardware repairs and replacements.Maintain inventory of hardware and software assets. Log and track support tickets using a helpdesk system Ensure compliance with company IT policies and security protocols. Assist in backup and data recovery tasks as required. Job Types: Full-time, Permanent Pay: ₹100,000.00 - ₹350,000.00 per year Benefits: Provident Fund Shift: Day shift Work Days: Monday to Friday Application Question(s): What is your expected CTC? Experience: Technical support: 3 years (Required) Work Location: In person
You will be responsible for installing, configuring, and maintaining desktop computers, laptops, printers, and other peripherals. Additionally, you will provide Level 1 and Level 2 technical support for Windows/Mac systems, Microsoft Office, Outlook, Google Workspace, and other enterprise tools. Troubleshooting hardware and software issues in person, remotely, and via phone/email will be a part of your daily tasks. Managing user accounts, passwords, and access rights in Active Directory or Google Admin Console, setting up new user accounts and profiles, and addressing password issues will also be within your scope of work. Furthermore, you will perform system and network troubleshooting including LAN, Wi-Fi, VPN, DNS, DHCP, and printer configurations. Your role will involve coordinating with vendors for hardware repairs and replacements, as well as maintaining an inventory of hardware and software assets. Logging and tracking support tickets using a helpdesk system and ensuring compliance with company IT policies and security protocols will be crucial aspects of your responsibilities. You will also assist in backup and data recovery tasks as required. This is a full-time, permanent position with benefits including Provident Fund. The work shift is during the day from Monday to Friday. The job requires a minimum of 3 years of experience in technical support and the work location is in person. Kindly provide your expected CTC during the application process.,
Key Responsibilities Collaborate with AI coding assistants (e.g., Cursor, Bolt, Claude Code, GitHub Copilot, Replit) to build, refactor, and debug applications. Design and refine prompts for optimal AI-generated code output. Integrate AI-generated components with existing codebases while ensuring scalability and maintainability. Design, develop, and deploy AI-driven tools, applications, and automation frameworks that streamline processes, improve efficiency, and create cross-team capabilities across Product, Marketing, Operations, Data, and Customer Experience. Understand requirements from multiple departments and translate them into scalable AI-powered solutions. Conduct code reviews to maintain quality, performance, and security standards. Rapidly prototype and test new features based on evolving business needs. Stay updated on emerging AI tools, model updates, and vibe coding best practices. Required Skills & Qualifications 2–5 years of software development experience, including 6–12 months in AI-assisted coding workflows. Strong foundation in at least one backend language (Python, Node.js, Java) and one frontend framework (React, Vue.js, Angular). Hands-on experience with AI coding tools (GitHub Copilot, ChatGPT, Claude, Replit, etc.). Ability to create effective prompts for code generation, debugging, and optimization. Experience in building AI-powered tools or solutions for cross-team use cases. Exposure to the full Software Development Life Cycle (SDLC) — from requirements gathering to deployment and maintenance. Knowledge of RESTful APIs, cloud platforms (AWS, Azure, GCP), and databases (SQL/NoSQL). Strong problem-solving skills with an iterative and experimental mindset. Understanding of code security, version control (Git), and best practices for AI-generated code. Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹1,000,000.00 per year Benefits: Flexible schedule Health insurance Provident Fund Application Question(s): What is your expected CTC? Work Location: In person
Talent Acquisition Intern – Job Description Responsibilities: Assist in sourcing candidates through job portals, LinkedIn, and referrals. Help in screening resumes and shortlisting candidates as per job requirements. Coordinate with candidates for scheduling interviews and follow-ups. Maintain and update the recruitment database/ATS. Support in drafting and posting job descriptions. Assist in employer branding activities (social media, campus drives, etc.). Prepare daily/weekly reports on recruitment activities. Perform ad-hoc recruitment tasks as assigned. Candidate Preference: Good communication and interpersonal skills. Comfortable with Excel/Google Sheets for recruitment trackers. Strong interest in HR / Recruitment / Talent Acquisition. Detail-oriented, organized, and able to multitask. Preferably pursuing or recently completed a degree in HR, Business Administration, or related field. Proactive, eager to learn, and comfortable in a fast-paced environment. Walk-in Interview Details 18th & 19th August (Between 12pm to 6pm) 12th Floor, The Chandak Chamber, Unit No. 1201 & 1202, Andheri - Kurla Rd, next to Western Express Metro Station, Andheri East, Mumbai, Maharashtra 400069 Job Type: Internship Contract length: 6 months Pay: ₹8,000.00 - ₹10,000.00 per month Application Question(s): Are you comfortable with full time internship for 6 months? Are you comfortable with commuting to Andheri location? Are you comfortable with 10k per month stipend? Language: English (Preferred) Work Location: In person
About Ergode: Ergode is a leading e-commerce company with a strong global presence, offering a wide range of products across various marketplaces. We focus on delivering great customer experiences through innovation, efficiency, and excellence in operations. Role Overview:We are looking for a proactive and detail-oriented Customer Service Intern to join our team. The selected candidate will assist in managing customer interactions, resolving queries, and supporting day-to-day service operations.Key Responsibilities: Respond to customer inquiries via email, chat, and calls. Resolve customer complaints and provide appropriate solutions. Coordinate with internal teams to ensure timely resolution of customer issues. Maintain accurate records of customer interactions and transactions. Assist in improving customer satisfaction by identifying recurring issues and suggesting process improvements. Skills & Qualifications: Pursuing or recently completed a degree in any discipline. Strong verbal and written communication skills (English). Customer-focused attitude with problem-solving abilities. Basic knowledge of MS Office (Excel, Word, etc.). Ability to work in a fast-paced environment. E-commerce knowledge is a plus. What Youll Gain: Hands-on experience in customer support operations. Exposure to the e-commerce industry and global marketplaces. Opportunity to work with cross-functional teams. Certificate of Internship upon successful completion. Job Type: Internship Contract length: 3 months Pay: ₹8,000.00 - ₹10,000.00 per month Application Question(s): Where do you stay in Mumbai? Language: English (Required) Work Location: In person
About the Role: We’re looking for a creative, curious, and tech-savvy Marketing Intern to join our team. This is a unique opportunity to gain hands-on experience across digital campaigns, content creation, and AI-powered marketing tools. You’ll work closely with experienced professionals and contribute to real projects that drive brand visibility and engagement. Key Responsibilities: Assist in planning and executing digital marketing campaigns (social media, email marketing, lead generation, etc.) Create content for blogs, social posts, and newsletters Explore and implement AI tools to automate marketing tasks (e.g., copywriting, scheduling, analytics) Conduct keyword and trend research to support SEO initiatives Track campaign performance using AI-driven dashboards and analytics Collaborate with design and content teams to bring campaigns to life Requirements: Pursuing a degree in Marketing, Communications, or a related field Strong interest in AI and its applications in marketing Excellent verbal and written communication skills Familiarity with social media platforms (LinkedIn, Instagram, X, etc.) Knowledge of tools like ChatGPT, Canva, or any AI-based content/analytics tools What You’ll Gain: Practical experience in AI-led marketing strategies Exposure to modern tools used in branding, automation, and analytics Mentorship from industry professionals Certificate and Letter of Completion (based on performance) Job Types: Full-time, Internship Contract length: 3 months Pay: ₹10,000.00 per month Work Location: In person
Summary: We are seeking a highly motivated E-commerce Specialist with 1-3 years of experience in the listing and catalogue department to join our team. The ideal candidate will be responsible for managing product listings, updating the online catalogue, and optimizing product descriptions to drive online sales. Roles and Responsibilities: 1. Create, manage and optimize product listings on various e-commerce platforms. 2. Update online catalogues with new products and information. 3. Collaborate with cross-functional teams to ensure product information is accurate and up-to-date. 4. Onboarding new vendors and SKUs into the system. 5. Resolving existing issues at both the vendor and SKU levels. 6. Taking required actions to maintain Amazon Account Health. 7. Coordinating with various departments to resolve operational challenges. 8. Managing day-to-day task volumes while ensuring quality standards. 9. Performing analysis and preparing reports based on business requirements. 10. Ensuring timely follow-up and closure of pending tasks to meet business timelines. 11. Maintaining proper documentation and updating internal trackers for process accuracy and compliance. Qualifications: 1. Bachelor's degree in Commerce. 2. 1-3 years of experience in e-commerce, particularly in the listing and catalogue department. 3. Proficient in Microsoft Office Suite and e-commerce platforms. 4. Strong analytical and problem-solving skills. 5. Good communication and organizational skills. 6. Ability to work independently and as part of a team in a fast-paced environment. If you are a proactive and detail-oriented individual with a passion for e-commerce, then we want to hear from you! Apply now to join our dynamic team. Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Health insurance Provident Fund Application Question(s): Where do you stay in Mumbai? What is your expected CTC? Experience: Product listing: 1 year (Required) Work Location: In person
Roles and Responsibilities: 1. Responding to customer inquiries and resolving issues in a timely and professional manner. 2. Handling escalated customer complaints and finding effective solutions. 3. Providing product information and assistance to customers. 4. Monitoring customer feedback and suggesting improvements to enhance the customer experience. 5. Collaborating with other departments to ensure seamless communication and service delivery. 6. Maintaining accurate customer records and documentation. 7. Assisting with training and mentoring new customer service representatives. 8. Participating in team meetings and contributing ideas to improve customer service processes. Qualifications:- Bachelor's degree in Business Administration or related field.- - Excellent communication skills, both verbal and written. - Strong problem-solving abilities and attention to detail .- Ability to work well under pressure and meet deadlines. - Proficiency in Microsoft Office applications. - Customer-focused mindset and a passion for delivering exceptional service. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Provident Fund Application Question(s): Where do you stay in Mumbai? Are you comfortable to work in rotational shift after completing 6 months? Education: Bachelor's (Required) Language: English (Required) Work Location: In person Speak with the employer +91 8356030858
Key Responsibilities: 1. Maintaining the Amazon Account Health Matrix by taking timely actions and addressing on all the violations received for the day. 2. Address issues related to intellectual property complaints, product restrictions, product quality, brand notices, and other intellectual property concerns on Amazon Marketplace and other online platforms. 3. Draft, proofread, and send emails on behalf of the legal team, ensuring clarity, professionalism, and accuracy. 4. The individual needs to perform deep dive analyses that effectively resolve problems at their root cause, leading to more permanent and impactful solutions. 6. Regularly communicate with brand owners and Amazon to handle intellectual property matters on a day-to-day basis. 7. Conduct intellectual property research, organize data related to intellectual properties, and maintain records of communications across different marketplaces. 8. Use logical reasoning and data interpretation skills to actively find solutions and identify trends, providing improvement suggestions to the appropriate channels. 9. Maintain acceptable performance metrics, including quality, productivity, first contact resolution, and attendance. 10. Demonstrate excellent time-management skills, working independently with the use of departmental resources, policies, and procedures. 11. Communicate effectively through written and oral means, maintaining a professional demeanor. 12. Regularly monitor and organize the email inbox to ensure timely responses and to keep it clutter-free. Qualifications and Skills: Education & Experience: - Minimum of a graduate degree. - Ecommerce experienced are welcome. Soft Skills: - Exceptional written and oral communication skills. - Strong prioritization and time management skills, displaying a high degree of flexibility. - Strategic thinker with a proactive and innovative approach to problem-solving. - Strong analytical skills and a data-driven mindset, capable of interpreting complex data. Technical Skills: - Proficient in MS Office, particularly Excel. - Candidate should be internet and tech-savvy Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Flexible schedule Provident Fund Application Question(s): Where do you stay in Mumbai? What is your expected ctc? Language: English (Required) Work Location: In person
Roles and Responsibilities: 1. Responding to customer inquiries and resolving issues in a timely and professional manner. 2. Handling escalated customer complaints and finding effective solutions. 3. Providing product information and assistance to customers. 4. Monitoring customer feedback and suggesting improvements to enhance the customer experience. 5. Collaborating with other departments to ensure seamless communication and service delivery. 6. Maintaining accurate customer records and documentation. 7. Assisting with training and mentoring new customer service representatives. 8. Participating in team meetings and contributing ideas to improve customer service processes. Qualifications:- Bachelor's degree in Business Administration or related field.- - Excellent communication skills, both verbal and written. - Strong problem-solving abilities and attention to detail .- Ability to work well under pressure and meet deadlines. - Proficiency in Microsoft Office applications. - Customer-focused mindset and a passion for delivering exceptional service. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Provident Fund Application Question(s): Where do you stay in Mumbai? Are you comfortable to work in rotational shift after completing 6 months? Education: Bachelor's (Required) Language: English (Required) Work Location: In person
Roles and Responsibilities: 1. Responding to customer inquiries and resolving issues in a timely and professional manner. 2. Handling escalated customer complaints and finding effective solutions. 3. Providing product information and assistance to customers. 4. Monitoring customer feedback and suggesting improvements to enhance the customer experience. 5. Collaborating with other departments to ensure seamless communication and service delivery. 6. Maintaining accurate customer records and documentation. 7. Assisting with training and mentoring new customer service representatives. 8. Participating in team meetings and contributing ideas to improve customer service processes. Qualifications:- Bachelor's degree in Business Administration or related field.- - Excellent communication skills, both verbal and written. - Strong problem-solving abilities and attention to detail .- Ability to work well under pressure and meet deadlines. - Proficiency in Microsoft Office applications. - Customer-focused mindset and a passion for delivering exceptional service. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Provident Fund Application Question(s): Where do you stay in Mumbai? Are you comfortable to work in rotational shift after completing 6 months? Education: Bachelor's (Required) Language: English (Required) Work Location: In person