Posted:3 hours ago|
Platform:
Remote
Full Time
Roles & Responsibilities:
Install, configure, and maintain desktop computers, laptops, printers, and other peripherals.
Provide Level 1 and Level 2 technical support for Windows/Mac systems, Microsoft Office, Outlook, Google Workspace, and other enterprise tools.
Troubleshoot hardware and software issues in person, remotely, and via phone/email.
Manage user accounts, passwords, and access rights in Active Directory or Google Admin Console.Set up new users’ accounts and profiles and deal with password issues.
Perform system and network troubleshooting including LAN, Wi-Fi, VPN, DNS, DHCP, and printer configurations.
Coordinate with vendors for hardware repairs and replacements.Maintain inventory of hardware and software assets.
Log and track support tickets using a helpdesk system Ensure compliance with company IT policies and security protocols.
Assist in backup and data recovery tasks as required.
Job Types: Full-time, Permanent
Pay: ₹100,000.00 - ₹350,000.00 per year
Benefits:
Shift:
Work Days:
Application Question(s):
Experience:
Work Location: In person
Ergode Inc
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