Customer Service

0 years

0 - 1 Lacs

Posted:1 day ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Deliverables:

  • Handle inbound and outbound voice and non-voice processes (email/chat).
  • Ensure high customer satisfaction through effective communication.
  • Adhere to all company and contact center policies.
  • Perform all assigned tasks promptly and efficiently, ensuring accuracy and timeliness.

Role Responsibilities:

  • Interface with customers, clients, and vendors; escalate concerns as needed.
  • Participate in training sessions to enhance job performance and customer service skills.
  • Perform duties as assigned by management and attend scheduled shifts.
  • Communicate effectively with clients and customers to resolve queries.

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IGT Solutions

Information Technology and Services

New Delhi

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