Posted:1 day ago|
Platform:
On-site
Full Time
Company Description Fortunes24 is a rapidly growing Business Process Outsourcing (BPO) company dedicated to helping businesses optimize operations, reduce costs, and scale efficiently. With a strong emphasis on quality and a skilled team, we handle various tasks including customer support,and data processing. Fortunes24 provides scalable, cost-effective service delivery and clear communication, enabling clients to focus on core business activities while we handle the rest. Role Description This is a full-time on-site role for a Customer Service Representative located in Airoli. The Customer Service Representative will handle customer inquiries via phone to ensure customer satisfaction. Responsibilities include managing customer support, providing information about products and services, and maintaining a high level of customer experience. The role requires excellent phone etiquette, efficient problem-solving skills, and a customer-oriented approach. Key Responsibilities & Skills Requirements: Interact with customers via Inbound & Outbound calls Assist with queries, complaints, sales & service request Ensure smooth communication & customer satisfaction Phone Etiquette skills Strong verbal communication skills Ability to work efficiently in a fast-paced environment Experience with CRM software is a plus Interested candidates can share their resume on afreen_shaikh@fortunes24.com or careers@fortunes24.com Show more Show less
Fortunes24
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Mock Interview
Navi Mumbai, Maharashtra, India
Experience: Not specified
0.5 - 3.0 Lacs P.A.
Thane, Maharashtra, India
Experience: Not specified
Salary: Not disclosed
Thane, Maharashtra, India
Experience: Not specified
0.5 - 4.0 Lacs P.A.
Gurgaon / Gurugram, Haryana, India
Experience: Not specified
0.5 - 3.0 Lacs P.A.
Gurgaon / Gurugram, Haryana, India
Experience: Not specified
0.5 - 4.0 Lacs P.A.
Kolkata, West Bengal, India
Experience: Not specified
0.5 - 4.0 Lacs P.A.
Experience: Not specified
0.19374 - 0.28925 Lacs P.A.
Porur, Chennai, Tamil Nadu
Experience: Not specified
0.19374 - 0.28925 Lacs P.A.
Andheri, Mumbai, Maharashtra
0.25 - 0.29 Lacs P.A.
Navi Mumbai, Maharashtra, India
Experience: Not specified
0.5 - 3.0 Lacs P.A.