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Webmark
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Customer Service Executive

Customer Service Executive

Webmark

1 - 5 years

0 Lacs

dehradun uttarakhand

Posted:1 week ago| Platform: Shine logo

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Skills Required

customer service communication skills english proficiency hindi proficiency msexcel msoffice

Work Mode

On-site

Job Type

Full Time

Job Description

Are you a customer service rockstar with excellent English and Hindi proficiency Do you excel at using MS-Excel and MS-Office If so, we have the perfect opportunity for you at Webmark company! As a Customer Service Executive at Webmark, your primary responsibility will be to provide exceptional customer support to our clients. Your key duties will include: - Responding to customer inquiries via phone, email, and chat with professionalism and efficiency. - Resolving customer issues promptly to ensure high levels of customer satisfaction. - Keeping accurate records of customer interactions and transactions using MS-Excel. - Collaborating with team members to enhance the overall customer experience. - Assisting with administrative tasks and data entry utilizing MS-Office. - Effectively communicating with customers and colleagues in both English and Hindi. - Identifying opportunities for process improvement and providing recommendations to management. If you are a proactive problem-solver with strong communication skills and a dedication to customer service, we are excited to have you join our dynamic team at Webmark and advance your career to new heights. Webmark is a company that specializes in building websites and developing digital strategies that drive new customers to businesses in Bakersfield, empowering them to prosper and succeed.,

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Customer Service Executive