Customer Service Executive

50 years

0 Lacs

Posted:1 week ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Shriram Finance, the country's largest retail NBFC, offers a variety of credit solutions including commercial vehicle loans, two-wheeler loans, car loans, home loans, gold loans, personal loans, and small business loans. We are a part of the 50-year-old Shriram Group, known for creating transformative experiences for our customers. Following a merger in November 2022, Shriram Finance boasts a network of 3,149 branches and a workforce exceeding 77,764, with Assets Under Management (AUM) worth ₹243,042 crores as of September 30, 2024.


Role Description

This is a full-time, on-site role for a Customer Service Executive(back office)located in Nabarangpur. The day-to-day responsibilities include providing excellent processing and disbursement of loan,customer support, handling customer inquiries and complaints, ensuring high levels of customer satisfaction, managing customer service operations, and appraising gold accurately and


Qualifications

  • Customer Service, Customer Support, and Customer Satisfaction skills
  • Interpersonal Skills and Customer Service Management experience
  • Excellent communication and problem-solving skills
  • Ability to work efficiently on-site in a customer-facing role
  • Experience in TW/PL/BUSINESS loan processing is highly beneficial
  • Bachelor's degree in commerce or equivalent in a related field

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Shriram Finance Limited logo
Shriram Finance Limited

Financial Services

Gwalior

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