Customer Service Executive

Shayona Care Services

1 - 6 years

2 - 3 Lacs

Ahmedabad Vadodara

Posted:1 day ago| Platform:

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Skills Required

Business Development And Marketing Customer Relationship Convincing Power Presentable Business Development Management Skills Customer Management Client Relationship Strong Communication Skills Interpersonal Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Manage customer relationships through effective communication, empathy, and problem-solving.
Develop strong Service user and patient relationships by understanding their needs and providing tailored package.
Identify opportunities for upselling and cross-selling services to existing service users.
Collaborate with internal teams to resolve complex issues and improve overall Service user satisfaction.
Maintain accurate records of customer interactions using spreadsheet and software.
This role also require hiring care takers, maintaining compliance and also business development activity by going out in the field.

Desired Candidate Profile

1-6 years of experience in a similar role (customer service or health care background preferred but other candidates who have passion for this industry with similar skillsets are welcome to apply).
Excellent interpersonal skills with ability to build rapport with customers at all levels.
Strong communication skills with convincing power; presentable appearance required.
Ability to work independently as well as part of a team; flexible approach essential.

More Jobs at Shayona Care Services

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Customer Service Executive

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INR 2 - 3 Lacs

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