Customer Service Executive

Seven Consultancy

0 years

3 - 6 Lacs

ludhiana punjab india

Posted:8 hours ago| Platform: Foundit logo

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Skills Required

inquiries handling issue resolving product marketing service sales customer service

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a highly motivated and enthusiastic individual to join our team as a Customer Service Executive in Ludhiana, Punjab. The ideal candidate should be a fresher with excellent communication skills and a passion for delivering exceptional customer service.

Roles and Responsibilities:

Handle customer inquiries and resolve issues professionally and courteously.
Provide timely and accurate information about products or services.
Develop and maintain strong relationships with customers through effective communication.
Identify and escalate complex issues to senior management when necessary.
Collaborate with internal teams to improve overall customer experience.
Continuously update knowledge of products, services, and policies.

Job Requirements:

Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong problem-solving and analytical skills.
Proficient in using computer systems and software applications.
Ability to learn quickly and adapt to new situations.
Strong attention to detail and organizational skills.

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