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Praction Networks
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Customer Service Executive

Customer Service Executive

Praction Networks

0 years

0 Lacs

Noida Uttar Pradesh India

Posted:1 month ago| Platform:

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Skills Required

service networks optics video data support management communication

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description Praction Networks is a leading Broadband Internet Service Provider specializing in fiber optics direct-to-home service (FTTH) in the Delhi-NCR region. Voted the best broadband service provider in India, we deliver unmatched speeds with our high-quality fiber cables. Our mission is to provide customers with high bandwidth and HD quality video streaming without interruption, ensuring no data loss and the capability to support multiple devices simultaneously. With speeds up to 1GB for both uploads and downloads, our plans offer affordable and high-speed Internet connectivity. Role Description This is a full-time on-site role for a Customer Service Executive located in Noida. The Customer Service Executive will be responsible for providing exceptional customer support, ensuring customer satisfaction, and managing customer service interactions. Daily tasks include addressing customer inquiries, resolving service issues, managing accounts, and maintaining accurate records of customer interactions. Qualifications Strong Interpersonal Skills and Customer Service abilities Experience in Customer Support and Customer Satisfaction Skills in Customer Service Management Excellent communication and problem-solving skills Ability to work independently and as part of a team Experience in the broadband or telecommunications industry is a plus Bachelor's degree in Business, Communications, or related field preferred Show more Show less

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Customer Service Executive