Company Description Praction Networks is a leading Broadband Internet Service Provider specializing in fiber optics direct-to-home service (FTTH) in the Delhi-NCR region. Voted the best broadband service provider in India, we deliver unmatched speeds with our high-quality fiber cables. Our mission is to provide customers with high bandwidth and HD quality video streaming without interruption, ensuring no data loss and the capability to support multiple devices simultaneously. With speeds up to 1GB for both uploads and downloads, our plans offer affordable and high-speed Internet connectivity. Role Description This is a full-time on-site role for a Customer Service Executive located in Noida. The Customer Service Executive will be responsible for providing exceptional customer support, ensuring customer satisfaction, and managing customer service interactions. Daily tasks include addressing customer inquiries, resolving service issues, managing accounts, and maintaining accurate records of customer interactions. Qualifications Strong Interpersonal Skills and Customer Service abilities Experience in Customer Support and Customer Satisfaction Skills in Customer Service Management Excellent communication and problem-solving skills Ability to work independently and as part of a team Experience in the broadband or telecommunications industry is a plus Bachelor's degree in Business, Communications, or related field preferred Show more Show less

Job Summary: We are seeking a skilled and detail-oriented FTTH Splicer to join our field team. The role involves splicing fiber optic cables , ensuring high-quality fiber connections for residential and commercial FTTH (Fiber to the Home) services, and maintaining service reliability. Key Responsibilities: Perform fusion or mechanical splicing of fiber optic cables. Conduct OTDR, power meter, and light source testing to ensure proper installation and performance. Install and maintain fiber termination panels, splitters, ONT/OLT devices , and junction boxes. Identify and repair faults in FTTH networks using diagnostic tools. Ensure all work is done in compliance with safety and technical standards . Maintain accurate splicing and test documentation . Collaborate with the network design, operations, and support teams. Handle customer site fiber drop connections when needed. Required Skills: Hands-on experience in fiber splicing and FTTH deployment. Familiarity with OTDR, fusion splicer, power meter , and other fiber tools. Knowledge of GPON/EPON network architecture is a plus. Basic understanding of network routing and customer premises installation . Ability to read fiber layout plans and schematic diagrams. Strong attention to detail and safety. Qualifications: 10th / 12th Pass, ITI/Diploma in Electronics or Telecom preferred. Minimum 1–2 years of experience in fiber splicing (FTTH). Willingness to travel locally and work in the field. Additional Requirements: Bike with valid license (for field travel). Flexible to work in extended hours or shifts if required.