As a Customer Service Representative, you will be responsible for maintaining a positive, empathetic, and professional attitude towards customers at all times. Your primary duties will include responding promptly to customer inquiries, communicating with customers through various channels, and acknowledging and resolving customer complaints. It is essential for you to have a deep understanding of our products so that you can effectively answer any questions that may arise. Additionally, you will be responsible for processing orders, forms, applications, and requests, as well as keeping accurate records of customer interactions, transactions, comments, and complaints. Collaboration with colleagues to ensure seamless communication and coordination will also be a key part of your role. Qualifications Required: - Excellent communication and interpersonal skills - Ability to handle challenging situations with patience and empathy - Strong organizational skills and attention to detail - Familiarity with customer service software applications is a plus Please note that this is a full-time, permanent position suitable for fresher candidates. The work location for this role is in person.,

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Customer Service Executive