Customer Service Executive - International Voice Process - US Shift - Up to 4.5 LPA plus Uncapped Incentives

Job Description

Job Title: Customer Service Executive – International Voice Process (US Shift) Location: Rohini, Delhi (On-site) Shift: 9:30 PM – 6:30 AM Compensation: Up to ₹4.5 LPA + Uncapped Incentives Process: International Voice Process 🌟 About Aimlay Aimlay is a leading educational counseling firm with over 15 years of experience, dedicated to assisting working professionals in achieving their academic and career goals. We specialize in providing comprehensive support for Ph.D. admissions and various academic courses offered by renowned universities worldwide. 📝 Role Overview We are seeking a proactive and detail-oriented Customer Service Executive for our International Voice Process team. In this role, you will be responsible for making outbound calls to potential clients, capturing additional information, and assessing their interest in our educational services. Your efforts will directly contribute to the accuracy of our lead database and support the sales team in converting leads into successful enrollments. 🔧 Key Responsibilities Outbound Calling: Initiate daily outbound calls to engage with prospective clients using provided data. Lead Verification: Verify and screen prospective customer data to ensure accuracy and completeness. Information Capture: Collect additional information and assess customer interest in the company's products and services. Collaboration: Work closely with the Sales team to allocate verified leads to counselors. Lead Quality Assurance: Ensure lead accuracy and quality before handing off to counselors. ✅ Qualifications & Skills Education: Any graduate. Communication: Strong English communication skills (spoken & written). Shift: Comfortable with US shift timings – 9:30 PM to 6:30 AM Energy & Enthusiasm: Highly energetic and interested in rapid growth. 🎁 Why Join Aimlay? Competitive Compensation: Attractive salary package up to ₹4.5 LPA with unlimited incentives. Growth Opportunities: Rapid career growth in a fast-paced environment. Supportive Culture: Engaging work culture with monthly engagement and recognition programs. Industry Exposure: Opportunity to work with an Indian edtech brand on a global platform. Open Door Policy: Transparent communication and leadership accessibility. Mentorship: Guidance from industry-best mentors and leaders. If you're a confident communicator with a passion for education and customer engagement, we encourage you to apply and be a part of our dynamic team at Aimlay. Show more Show less