Customer Service Executive Fresher Job

About the job: Key Responsibilities: 1. Respond to customer inquiries via phone, email, chat, social media platforms or in-person in a timely and professional manner 2. Identify and effectively resolve customer issues, escalating complex cases as needed 3. Maintain a deep understanding of the company's products, services, and policies 4. Gather customer feedback and share insights to improve processes and enhance customer experience 5. Meet or exceed all productivity, quality & time management goals set Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 2,40,000 /year Experience: 0 year(s) Deadline: 2025-06-21 23:59:59 Other perks: Informal dress code, Free snacks & beverages, Health Insurance Skills required: Client Interaction, Client Relationship, English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken), Interpersonal skills and Effective Communication Other Requirements: 1. Looking for only freshers or less than 6 months experienced candidates 2. Experience: Freshers can apply or anyone with less than 1 years of experience 3. Strong verbal and written communication skills 4. Excellent problem-solving and conflict-resolution abilities 5. Proficiency in any CRM software and Microsoft Office Suite preferred 6. Ability to handle multiple tasks and prioritize effectively 7. Multilingual (English & Hindi Proficiency is a must) About Company: Founded in 2015, NestAway is India's fastest-growing managed home rental company attempting to provide better rental solutions via design and technology. We are backed by Tiger Global, IDG Ventures, Flipkart, and InMobi. We've created a young ecosystem where we turn unbranded, unfurnished houses into fully-furnished and maintained apartments and provide them with ordinary PG rentals to India's youth. No brokerage, no maintenance hassles, online rent payment, and easy relocation to any of our homes across India in one package is how we strike a chord with our tenants. For owners, we promise verified tenants, easy home management through our app, and higher rental income.