About the Role: As a Customer Experience Executive at Y8 Space Consumer Private Limited, you will be the face of our brand for our customers, ensuring exceptional service at every touchpoint. You’ll address queries, resolve issues, and work to create delightful experiences that reflect our commitment to excellence. Key Responsibilities: Respond promptly to customer inquiries via email, phone, and social media. Resolve customer complaints and provide appropriate solutions within specified time limits. Coordinate with internal teams to ensure timely resolution of customer issues. Maintain accurate records of customer interactions, feedback, and resolutions. Monitor and analyze customer feedback to suggest improvements in service and products. Support post-purchase processes like returns, refunds, and warranty claims. Requirements: Bachelor’s degree in any field. Excellent communication and interpersonal skills. Proficiency in MS Office. Strong problem-solving skills and a customer-first mindset. Ability to multitask and work in a fast-paced environment.

About the job: As a Customer Service Executive at Y8 Space Consumer Private Limited, you will play a crucial role in providing exceptional service to our clients. Your proficiency in English and Hindi, both spoken and written, along with your expertise in MS Office and MS Excel, will be invaluable in ensuring customer satisfaction. Key Responsibilities: 1. Respond to customer inquiries and resolve issues in a timely and professional manner. 2. Maintain accurate records of customer interactions and transactions. 3. Collaborate with other departments to address customer needs and concerns. 4. Identify and escalate priority issues to the appropriate channels for resolution. 5. Provide product information and support to customers to enhance their overall experience. 6. Proactively follow up with customers to ensure their satisfaction and loyalty. 7. Stay updated on company policies, procedures, and products to better assist customers. If you are a dynamic and customer-focused individual with excellent communication skills and a passion for delivering top-notch service, we invite you to join our team. Who can apply: Only those candidates can apply who: are from Thane only Salary: ₹ 2,00,000 - 3,00,000 /year Experience: 0 year(s) Deadline: 2025-07-11 23:59:59 Skills required: MS-Office, English Proficiency (Spoken), English Proficiency (Written) and Customer Support About Company: We are a dynamic brand that understands the needs and aspirations of the new age consumers, and we are passionate about creating products that enhance your everyday living experience.