About the job: Key responsibilities: 1. Provide prompt and efficient support to customers via phone, email, and chat 2. Assist customers with software-related inquiries and troubleshoot technical issues 3. Educate customers on how to maximize the use of our accounting software and GST features 4. Collaborate with the development team to escalate and resolve complex issues 5. Maintain accurate records of customer interactions and follow up on unresolved issues 6. Contribute to the ongoing improvement of our customer support processes and resources 7. Stay updated on industry trends and changes in accounting regulations to better assist customers Who can apply: Only those candidates can apply who: are from Ahmedabad only Salary: ₹ 2,00,000 - 2,50,000 /year Experience: 0 year(s) Deadline: 2025-08-17 23:59:59 Other perks: Informal dress code Skills required: MS-Office, Problem Solving, Computer skills, Effective Communication, Accounting Software and GST Other Requirements: 1. Commerce (Finance) graduate preferred About Company: Zybra is an automated accounting application for businesses. The company's mission is to help business owners save time in their business finances & accounts by providing a powerful, automated, & integrated platform and to create a thriving ecosystem connecting all stakeholders.
About the job: Key responsibilities: 1. Provide prompt and efficient support to customers via phone, email, and chat 2. Assist customers with software-related inquiries and troubleshoot technical issues 3. Educate customers on how to maximize the use of our accounting software and GST features 4. Collaborate with the development team to escalate and resolve complex issues 5. Maintain accurate records of customer interactions and follow up on unresolved issues 6. Contribute to the ongoing improvement of our customer support processes and resources 7. Stay updated on industry trends and changes in accounting regulations to better assist customers 8. 1. Commerce (Finance) Graduate should apply only BBA / B.COM / MBA / COMMERCE ONLY Who can apply: Only those candidates can apply who: are from Ahmedabad only Salary: ₹ 2,00,000 - 2,50,000 /year Experience: 0 year(s) Deadline: 2025-09-28 23:59:59 Skills required: MS-Office, Accounting, Problem Solving, Computer skills, Client Relationship, Effective Communication, Accounting Software and GST Other Requirements: 1. Commerce (Finance) Graduate should apply only BBA / B.COM / MBA / COMMERCE ONLY About Company: Zybra is an automated accounting application for businesses. The company's mission is to help business owners save time in their business finances & accounts by providing a powerful, automated, & integrated platform and to create a thriving ecosystem connecting all stakeholders.
1. Provide prompt and efficient support to customers via phone, email, and chat 2. Assist customers with software-related inquiries and troubleshoot technical issues 3. Educate customers on how to maximize the use of our accounting software and GST features 4. Collaborate with the development team to escalate and resolve complex issues 5. Maintain accurate records of customer interactions and follow up on unresolved issues 6. Contribute to the ongoing improvement of our customer support processes and resources 7. Stay updated on industry trends and changes in accounting regulations to better assist customers 8. 1. Commerce (Finance) Graduate should apply only BBA / B.COM / MBA / COMMERCE ONLY