Posted:1 week ago|
Platform:
Hybrid
Full Time
Responsibilities:
* Identifying and vetting prospective carriers to build a pipeline of service providers
* Gathering information from clients to determine their shipping needs
* Obtaining shipping quotes from carriers and passing them on to clients
* Booking freight service through carriers for clients
* Coordinating the pickup and drop off of shipments
* Monitoring the progress of shipments to ensure that goods arrive promptly and undamaged
* Updating customer management software to keep client records accurate
* Advising clients on potential supply chain issues
* Manage customer queries via phone, email & chat
* Resolve issues promptly with empathy & efficiency
* Collaborate with sales team on upselling opportunities
Cetas Shipping And Logistics (india)
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