Customer Service Executive

0 - 31 years

1 - 2 Lacs

Posted:1 month ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: BPO Call Centre Executive ➡️Job Description: We are hiring BPO Call Centre Executives to manage customer interactions via phone, email, or chat.  ➡️The role involves handling inquiries, resolving issues, and ensuring customer satisfaction in a fast-paced environment. ⏩Key Responsibilities: ✅Handle inbound/outbound calls or chats. ✅Resolve customer queries and complaints. ✅Follow communication protocols and scripts. ✅Meet performance and quality targets. ⏩Language :- ✅Hindi ✅English ✅Marathi ✅Tamil ✅Telgu ✅Kannada ✅Odiya ✅Malayalam ✅Punjabi ✅Bengali  ⏩Requirements: ✅Basic communication skills  ✅Basic computer knowledge. ✅Flexible to work in shifts. ✅Experience in customer service is an advantage

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