"Careergate solutions" is a leading recruitment firm specializing in providing top-quality talent for the Business Process Outsourcing (BPO) industry. With a strong focus on client satisfaction and candidate excellence, we strive to bridge the gap between employers and job seekers, ensuring the right match for both parties. Our team of dedicated professionals possesses extensive industry knowledge and expertise, allowing us to understand the unique requirements and challenges faced by BPO companies. We have a proven track record of successfully identifying, attracting, and placing highly skilled professionals across various BPO functions, including customer service, sales, technical support, and back-office operations.
Airoli, Navi Mumbai
INR 0.15 - 0.2 Lacs P.A.
Remote
Full Time
Easy Process Easy Selection Unlimited Incentives Pickup and Drop Joining Bonus Need:- Immediate Joiner
Airoli, Navi Mumbai
INR 0.14 - 0.18 Lacs P.A.
Remote
Full Time
Easy process easy selection Pickup and drop services available Note immediate Joiners Cross sale,customer service, Email&chat process available
Thane West, Thane
INR 0.15 - 0.21 Lacs P.A.
Remote
Full Time
Key Responsibilities:Respond promptly to customer inquiries via phone, email, chat, and social media. Provide accurate, valid, and complete information by using the right tools and resources. Resolve customer complaints efficiently while maintaining a positive and empathetic attitude. Conduct verification of customer documents, identities, and other credentials as per company policies and regulatory standards. Maintain up-to-date knowledge of product offerings, policies, and procedures. Record customer interactions, transactions, comments, and complaints in the CRM system. Escalate unresolved issues to the appropriate departments for further investigation and resolution. Ensure compliance with data privacy and security guidelines during all verification and service activities. Contribute to team goals by achieving personal targets for response time, customer satisfaction, and verification accuracy.
Rabale, Navi Mumbai
INR 0.15 - 0.22 Lacs P.A.
Remote
Full Time
Key Responsibilities:Respond promptly to customer inquiries via phone, email, chat, and social media. Provide accurate, valid, and complete information by using the right tools and resources. Resolve customer complaints efficiently while maintaining a positive and empathetic attitude. Conduct verification of customer documents, identities, and other credentials as per company policies and regulatory standards. Maintain up-to-date knowledge of product offerings, policies, and procedures. Record customer interactions, transactions, comments, and complaints in the CRM system. Escalate unresolved issues to the appropriate departments for further investigation and resolution. Ensure compliance with data privacy and security guidelines during all verification and service activities. Contribute to team goals by achieving personal targets for response time, customer satisfaction, and verification accuracy.
Thane
INR 0.14 - 0.2 Lacs P.A.
Remote
Full Time
Good communication required Good convincing skills Easy selection No targets Salary from Day 1
Thane West, Thane
INR 0.18 - 0.2 Lacs P.A.
Remote
Full Time
Handle Customer Inquiries: Respond promptly and professionally to customer inquiries via phone, email, live chat, or in-person interactions. Problem Resolution: Identify customer issues and provide effective solutions, ensuring customer satisfaction and retention. Product/Service Knowledge: Maintain up-to-date knowledge of the company's products, services, policies, and procedures to provide accurate information. Order Management: Assist customers with placing, tracking, modifying, and canceling orders or services. Complaint Handling: Manage customer complaints with empathy and patience, aiming for a positive resolution in line with company guidelines. Documentation: Accurately record customer interactions, issues, and resolutions in the company’s customer management system. Follow-Up: Ensure timely follow-ups on customer requests and unresolved issues until a satisfactory resolution is achieved. Team Collaboration: Work closely with other departments such as sales, technical support, and logistics to address customer needs. Feedback Collection: Gather customer feedback and report recurring issues or improvement opportunities to management. Maintain Professionalism: Uphold a courteous, positive, and professional demeanor in all customer interactions, representing the brand effectively.
Airoli, Navi Mumbai
INR 0.14 - 0.2 Lacs P.A.
Remote
Full Time
Why Join Us? HIRING FOR MULTIPLE PROCESSES* *➡️BENIFITS* :- *✅5 day's working* *✅ 2 days rotational off or rotational week off* *✅ Medical Benefits Insurance, PF* *✅ Annual bonus* *✅ Internal promotion after 6 months* *✅Fun activities🥳* *✅ pick up drop facility* *✅ Competitive salary + performance bonuses* *✅ Career growth opportunities* *✅ Friendly and supportive team environment* *✅ Paid training and ongoing development* *➡️If you love helping people and want to be part of a dynamic and customer-focused team, we’d love to hear from you!*
Dombivli West, Dombivali
INR 0.145 - 0.18 Lacs P.A.
Remote
Full Time
Pick up and drop service Easy selection Easy process No target No sales Note: immediate joinier
Airoli, Navi Mumbai
INR 0.18 - 0.22 Lacs P.A.
Remote
Full Time
International Customer Service Two way pick up and drop International Company Good English Required
Andheri East, Mumbai/Bombay
INR 0.2 - 0.3 Lacs P.A.
Remote
Full Time
Good communication required Good Convincing skills Easy Selection process No targets, no sales
Airoli, Navi Mumbai
INR 0.14 - 0.18 Lacs P.A.
Remote
Full Time
Why Join Us? HIRING FOR MULTIPLE PROCESSES* *➡️BENIFITS* :- *✅6 day's working* *✅ 1 days rotational off or rotational week off* *✅ Medical Benefits Insurance, PF* *✅ Annual bonus* *✅ Internal promotion after 6 months* *✅Fun activities🥳* *✅ pick up drop facility* *✅ Competitive salary + performance bonuses* *✅ Career growth opportunities* *✅ Friendly and supportive team environment* *✅ Paid training and ongoing development* *➡️If you love helping people and want to be part of a dynamic and customer-focused team, we’d love to hear from you!*
Thane
INR 0.15 - 0.2 Lacs P.A.
Remote
Full Time
Customer service Process NO SALES NO TARGET 1 Rotational weekoff Internal growth promotion after 6 month Note- Need immediate joiner
Airoli, Navi Mumbai
INR 0.145 - 0.21 Lacs P.A.
Remote
Full Time
Easy Process Easy Selection Unlimited Incentives Pickup and Drop service Bonuses Need Immediate Joiner
Airoli, Navi Mumbai
INR 0.18 - 0.41 Lacs P.A.
Remote
Full Time
Good English commucation requried Good commuication skills Home pickup and drop available 5 days working Unlimited incentives No pressure
Seawoods, Navi Mumbai
INR 0.18 - 0.2 Lacs P.A.
Remote
Full Time
Handle customer inquiries via phone, email, or chat in a professional manner. Resolve complaints and provide solutions to customer issues promptly. Maintain accurate records of customer interactions and transactions. Follow up on customer queries to ensure satisfaction and service quality. Collaborate with internal teams to escalate and close customer concerns efficiently.
Kalyan
INR 0.1 - 0.18 Lacs P.A.
Remote
Full Time
Source and screen candidates through job portals, walk-ins, and referrals. Conduct telephonic and face-to-face interviews for various BPO roles. Coordinate interview schedules with operations and recruitment panels. Maintain candidate databases and update hiring status regularly. Ensure smooth onboarding and documentation for selected candidates.
Ghansoli, Navi Mumbai
INR 0.12 - 0.15 Lacs P.A.
Remote
Full Time
Customer service profile No pressure No target HSC fresher Note - Need immediate joiner
Dombivali
INR 0.16 - 0.27 Lacs P.A.
Remote
Full Time
Easy Process Easy Selection Unlimited Incentives Pickup and Drop service Bonuses Overtime pay Need:- immediate Joiner
Ghansoli, Navi Mumbai
INR 0.15 - 0.2 Lacs P.A.
Remote
Full Time
Easy process easy selection Pickup and drop services available Unlimited incentive Payroll Solve phonepe application regarding customer queries
Airoli, Navi Mumbai
INR 0.15 - 0.215 Lacs P.A.
Remote
Full Time
Easy Process Easy Selection Required Average Communication Pickup And Drop Service Unlimited Incentives Need:- Immediate Joiner
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