Customer Service Executive-Bhiwandi

Algor Supply Chain Solutions

3 - 7 years

3 Lacs

Bhiwandi

Posted:1 month ago| Platform:

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Skills Required

Customer Relationship Coordination Customer Management Handling Customer Queries Solving Queries Complaint Handling Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Act as the first point of contact for customer inquiries related to parts orders. deliveries, and logistics support Provide timely updates on shipment status, delays, and expected delivery timelines Coordinate with the warehouse and logistics team for order fulfillment and issue resolution Manage and maintain accurate records of customer interactions using CRM or internal systems Follow up on customer feedback and ensure satisfaction with resolution Escalate unresolved issues to the appropriate departments while maintaining ownership until closure Preferred candidate profile An immediate joiner will be preferred for a similar role within the logistics industry. Interested candidates can directly mail us at hr@algor.in or contact us at 91520335677

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Algor Supply Chain Solutions

Logistics and Supply Chain Management

Dallas

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Customer Service Executive-Bhiwandi