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Hexaware Technologies
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Customer Service Domestic Voice Lead-BPS

Customer Service Domestic Voice Lead-BPS

Hexaware Technologies

1 - 4 years

6 - 10 Lacs

mumbai pune chennai

Posted:5 days ago| Platform:

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Skills Required

customer service microsoft office time management skills bps time management ecommerce design catering agile microsoft office suite communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job DescriptionJD: REQUIRED QUALIFICATIONS:

Graduate in any stream.

Prior experience catering to Inbound and Outbound domain account in Customer Service is required with good aptitude skills, reasoning, logic and problem solving.

Prior experience in eCommerce industry preferred

Excellent verbal, written and interpersonal communication skills;

Outstanding skills and dedication to providing exceptional solutions.

Must be self-motivator and self-starter.

Focus on quality and resolutions.

Solid time management skills.

Must be able to effectively deal with people at all levels inside and outside of the Company.

Creative ability, writing proficiency and visual graphics design ability;

Ability to multitask and successfully operate in a fast paced, team environment;

Must be proficient with Microsoft Office Suite (intermediate Word, basic Excel, intermediate to advanced Power Point, including ability to create Power Point presentations, and basic Outlook).

Ability to work in multiple shifts

Agile and flexible to adapt to business requirements

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Hexaware Technologies

IT Services and IT Consulting

Navi Mumbai Maharashtra

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Customer Service Domestic Voice Lead-BPS