20 Bps Jobs

SUMMARY 2COMS Consulting Pvt. Ltd. is hiring skilled and passionate ITES / BPS Recruiters to join our dynamic team in Salt Lake, Kolkata . The ideal candidate will have experience in volume hiring and exposure to recruitment in domains like BPO, BFSI, ITES, or Analytics. We're also open to candidates from a financial services background (banking/insurance/NBFC) looking to transition into recruitment. Job Title: ITES / BPS Recruiter Company: 2COMS Consulting Pvt. Ltd. Location: Salt Lake, Kolkata (Work from Office) Experience Required: 1 Year to 5 Years Salary: Up to 23k (Negotiable) Employment Type: Full-time Industry: Recruitment / BPO / BFSI / Analytics Key Responsibilities: Handle end-to-end recruitment for BPO, ITES, and support roles Source candidates through portals (Naukri, Shine), social media, and references Conduct initial screening interviews to assess communication and fitment Coordinate interviews with clients and follow up on feedback Ensure smooth onboarding and documentation of selected candidates Maintain daily recruitment trackers and MIS reports Participate in job fairs and bulk hiring drives when needed Requirements For ITES / BPS Recruiter Role: Minimum 6 months of experience in recruitment (BPO/ITES/BFSI/Analytics preferred) Must be familiar with bulk hiring practices and fast-paced sourcing Strong communication, interpersonal, and coordination skills For Recruiter Trainee Role (From BFSI/Financial Background): Experience in a client/customer-facing role in banking/insurance/NBFC Excellent spoken and written communication Willingness to learn and build a career in recruitment Qualifications: Minimum Graduate (Any stream) Must be based in or willing to relocate to Salt Lake, Kolkata Knowledge of MS Excel and job portals is an advantage Benefits *Incentives based on performance *PF & ESIC benefits *Career growth through structured training *Opportunity to work with leading BPO and BFSI clients *2nd and 4th Saturday Off How to Apply: Send your updated resume to: riya.s@2coms.com Call/WhatsApp: 8436843265

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606556306 / 6364808230 / 9606521172 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606556306 / 6364808230 / 9606521172 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606556306 / 6364808230 / 9606521172 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Skill required: Tech for Operations - Technological Innovation Designation: Packaged App Development Sr Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationProcess of embarking on a journey where the importance of technology as a source of innovation has been identified as a critical success factor for increased market competitiveness. Reflecting the importance of technology in business consideration of improving business value by working on technological aspects of the product or services. It requires understanding of combination of different technologies, their integration and interaction that makes the product or service What are we looking for Strong project management skills, specifically proven experience on BPS Mobilizations Strong Techno Functional Knowledge on P2P, R2R, O2C & FP&A domain. Skills in deployment and/or project management of F&A tools (Tradeshift, Blackline, Cadency, High Radius) & Workflows Well-developed risk analysis and mitigation skills People management demonstrated ability to build and lead virtual teams Proactive issue/conflict identification and resolution ability Strong problem-solving skills, Proven client facing skills Solution-Oriented Approach:Proactive and solution-focused approach ensures that technical challenges are addressed efficiently and effectively. Effective Issue Resolution - Solution-oriented mindset and demonstrate exceptional problem-solving skills by addressing and resolving complex technical issues with a calm and methodical approach. Strong Collaboration - Work closely with account management teams to gain a comprehensive understanding of their requirements and challenges. Provide relevant and effective solutions that are aligned with the accounts needs, enhancing the overall effectiveness of the tech implementation. Maximize Outcomes - Deliver solutions that significantly contribute to achieve desStrong project management skills, specifically proven experience on BPS Mobilizations Strong Techno Functional Knowledge on P2P, R2R, O2C & FP&A domain. Skills in deployment and/or project management of F&A tools (Tradeshift, Blackline, Cadency, High Radius) & Workflows Well-developed risk analysis and mitigation skills People management demonstrated ability to build and lead virtual teams Proactive issue/conflict identification and resolution ability Strong problem-solving skills, Proven client facing skills Solution-Oriented Approach:Proactive and solution-focused approach ensures that technical challenges are addressed efficiently and effectively. Effective Issue Resolution - Solution-oriented mindset and demonstrate exceptional problem-solving skills by addressing and resolving complex technical issues with a calm and methodical approach. Strong Collaboration - Work closely with account management teams to gain a comprehensive understanding of their requirements and challenges. Provide relevant and effective solutions that are aligned with the accounts needs, enhancing the overall effectiveness of the tech implementation. Maximize Outcomes - Deliver solutions that significantly contribute to achieve des Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

The Database Administration (DBMS), BPS :MFG - SQL Basic role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Database Administration (DBMS), BPS :MFG - SQL Basic domain.

HIRING FOR HRO B2B PROFILE GRAD/RESULT AWAITED FRESHER REQ HUMAN RESOURCE OPS VOICE PROCESS SAL UP TO 3.5 LPA FIXED US SHIFTS SAT/SUNDAYS OFF VIRTUAL INTERVIEWS GGN CALL/WHATSAPP FAIZA 9811225245 YASH 9911862220 GURPREET 9811395366 GARVIT 9811395422 Required Candidate profile GREAT OPPORTUNITY TO KICK START YOUR CAREER. LOOKING FOR CANDIDATE WTH GOOD COMMS SKILLS GRADUATE FRESHER, 24X7 HOURS SHIFTS REFRENCES ARE HIGHLY VALUABLE,

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @6364808230 / 9606556306 / 9901777673 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

DesignationProcess Associate NIGHT SHIFT ONLY Domain-Customer Service Category-Voice Level-1A Associate level Educational Qualification-Graduates / HSC Freshers are welcome Location-Kolkata Experience- Worked in Healthcare Domain Experience of 12 months and above desirable. Experience in BPS domain will be an advantage. Communication Skill required- Voice Clarity Accent Neutrality Fluency in English Grammar Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests) Knowledge of basic computer operations Willingness to rotate shifts, as needed Courteous with strong customer service orientation. Dependable with attention to detail. Good listening and speaking skills. Willingness to learn. Good sales skills. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Claims_Processing.

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @6364808230 / 9606556306 / 9901777673 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Skill required: Tech for Operations - Agile Project Management Designation: Program & Project Mgmt Senior Manager Qualifications: BTech Years of Experience: 16 to 25 years What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationAn iterative, incremental method of managing the design and build activities of engineering, information technology and other business areas that aim to provide new product or service development in a highly flexible and interactive manner. It requires individuals and interactions from the relevant business to respond to change, customer collaboration, and management openness to non-hierarchical forms of leadership. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Ability to establish strong client relationship Roles and Responsibilities: Coordinate with client Tech Lead to align Accenture and client workplans for dependencies and milestones Responsible for overseeing the overall implementation and is the owner of the master project plan Coordinate with client Tech Lead to gain and track client signoffs for technology projects deliverables Work with client Tech Lead to schedule and run regular overall project status meetings and RAID log review calls Responsible for overall technology risk and issue resolution management from Accenture Manage the overall technology Stabilization/Hypercare activities/status with the client stakeholders Handle client escalations to assign appreciate resources and inform client and Accenture stakeholders of progress/status Interact with client tech and business resources to execute any joint activities Coordinates all Accenture internal cross technology activities related to project Manages the PMs/Leads for each individual technology component of the solution. Sign off on Deployment Readiness Manage Final Go/No-Go Decision Manage defect and Change Request escalations Review and approve the selected solution or action proposal from RCA May participate in regular periodic status calls with account leadership and Steering Committee Responsible for overall technology financials, including providing appropriate financial inputs into Accenture financial management systems Responsible to submit overall project status updates into MyWizard. Manages the creation and estimate for technology CRs. May also be involved in the CR process definition with the client and account leadershipMust have Strong project management skills, specifically proven experience on BPS Mobilizations Skills in deployment and/or project management of Blackline, Tradeshift, Trintech or Celonis. Well-developed risk analysis and mitigation skills People management demonstrated ability to build and lead virtual teams Proactive issue/conflict identification and resolution ability Strong problem-solving skills Proven client facing skills Candidate must be willing to work modified shifts to support global clients in other regions (e.g., North America). Shift allowances may be available in accordance with organization policies and practices.

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad, PUNE Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @9606521172 / 9606553812 / 9901777673 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Hiring For Lead HRO Transformation for AGM & GM Role Salary up- to 54LPA * Minimum 15+ years of experience in HRO Outsourcing industry of which at least 8+ years in managing large HR Transformation initiatives. Call&What's up@prachi -8287816038

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @9606523804 / 6364803282 / 6364822002 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad, PUNE Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @9606521172 / 9606553812 / 9901777673 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @6364808230 / 6364822002 / 9901777673 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @9901777673 / 9606557106 / 6364822002 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Job Description: Experience working with BPS requirements and massive recruitment. Excellent communication in English. Able to manage high number of requirements. Excellent at stakeholder and customer management. Able to work under pressure Able to work as a team and maintain open communication. Able to adapt quickly to a fast-paced company and new processes. At least 1 year of relevant experience in Non IT sourcing.

Skill required: Tech for Operations - Agile Project Management Designation: Program & Project Mgmt Senior Manager Qualifications: BTech Years of Experience: 16 to 25 years What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationAn iterative, incremental method of managing the design and build activities of engineering, information technology and other business areas that aim to provide new product or service development in a highly flexible and interactive manner. It requires individuals and interactions from the relevant business to respond to change, customer collaboration, and management openness to non-hierarchical forms of leadership. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Ability to establish strong client relationship Roles and Responsibilities: Coordinate with client Tech Lead to align Accenture and client workplans for dependencies and milestones Responsible for overseeing the overall implementation and is the owner of the master project plan Coordinate with client Tech Lead to gain and track client signoffs for technology projects deliverables Work with client Tech Lead to schedule and run regular overall project status meetings and RAID log review calls Responsible for overall technology risk and issue resolution management from Accenture Manage the overall technology Stabilization/Hypercare activities/status with the client stakeholders Handle client escalations to assign appreciate resources and inform client and Accenture stakeholders of progress/status Interact with client tech and business resources to execute any joint activities Coordinates all Accenture internal cross technology activities related to project Manages the PMs/Leads for each individual technology component of the solution. Sign off on Deployment Readiness Manage Final Go/No-Go Decision Manage defect and Change Request escalations Review and approve the selected solution or action proposal from RCA May participate in regular periodic status calls with account leadership and Steering Committee Responsible for overall technology financials, including providing appropriate financial inputs into Accenture financial management systems Responsible to submit overall project status updates into MyWizard. Manages the creation and estimate for technology CRs. May also be involved in the CR process definition with the client and account leadershipMust have Strong project management skills, specifically proven experience on BPS Mobilizations Skills in deployment and/or project management of Blackline, Tradeshift, Trintech or Celonis. Well-developed risk analysis and mitigation skills People management demonstrated ability to build and lead virtual teams Proactive issue/conflict identification and resolution ability Strong problem-solving skills Proven client facing skills Candidate must be willing to work modified shifts to support global clients in other regions (e.g., North America). Shift allowances may be available in accordance with organization policies and practices.

Skill required: Tech for Operations - Agile Project Management Designation: Program & Project Mgmt Senior Manager Qualifications: BTech Years of Experience: 16 to 25 years What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationAn iterative, incremental method of managing the design and build activities of engineering, information technology and other business areas that aim to provide new product or service development in a highly flexible and interactive manner. It requires individuals and interactions from the relevant business to respond to change, customer collaboration, and management openness to non-hierarchical forms of leadership. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Ability to establish strong client relationship Roles and Responsibilities: Coordinate with client Tech Lead to align Accenture and client workplans for dependencies and milestones Responsible for overseeing the overall implementation and is the owner of the master project plan Coordinate with client Tech Lead to gain and track client signoffs for technology projects deliverables Work with client Tech Lead to schedule and run regular overall project status meetings and RAID log review calls Responsible for overall technology risk and issue resolution management from Accenture Manage the overall technology Stabilization/Hypercare activities/status with the client stakeholders Handle client escalations to assign appreciate resources and inform client and Accenture stakeholders of progress/status Interact with client tech and business resources to execute any joint activities Coordinates all Accenture internal cross technology activities related to project Manages the PMs/Leads for each individual technology component of the solution. Sign off on Deployment Readiness Manage Final Go/No-Go Decision Manage defect and Change Request escalations Review and approve the selected solution or action proposal from RCA May participate in regular periodic status calls with account leadership and Steering Committee Responsible for overall technology financials, including providing appropriate financial inputs into Accenture financial management systems Responsible to submit overall project status updates into MyWizard. Manages the creation and estimate for technology CRs. May also be involved in the CR process definition with the client and account leadershipMust have Strong project management skills, specifically proven experience on BPS Mobilizations Skills in deployment and/or project management of Blackline, Tradeshift, Trintech or Celonis. Well-developed risk analysis and mitigation skills People management demonstrated ability to build and lead virtual teams Proactive issue/conflict identification and resolution ability Strong problem-solving skills Proven client facing skills Candidate must be willing to work modified shifts to support global clients in other regions (e.g., North America). Shift allowances may be available in accordance with organization policies and practices.