Customer Service Collections Professional

Agilent Technologies

2 - 7 years

3 - 5 Lacs

gurgaon haryana india

Posted:23 hours ago| Platform: Foundit logo

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Skills Required

feedback management customer servicing business partnering bank reconciliations dispute management

Work Mode

On-site

Job Type

Full Time

Job Description

This is a collections role and the ideal person should have minimum 2+ years experience in collections. This person will be part of India credit collections organization. Ideal candidate must have handled a large collections portfolio with customer spread of more than 300 active customers.

Major Responsibilities include but not limited to the one listed below:

Must achieve monthly collection targets set by management.
On time calls / send emails to clients for payments.
Register feedback from customers and work towards resolution of highlighted issues.
Ensure submission of all documents/invoice(s)/ supporting.
Customer visits as and when needed.
Maintain a clean AR portfolio for the given accounts.
Indulge in strong business partnering across verticals.
Should have sound understanding of books of accounts and must be able to perform AR and bank reconciliations.
Manage disputes resolution through proper channel.
Identify risk accounts and share with Management on a timely basis.
Perform on time and correct cash application.
Prepare suitable MIS reports showcasing trend for given portfolio.
Sound understanding of GST, TDS, TCS and GST TDS
Sound understanding of Excel, Outlook SAP.
Sound understanding of GOV tenders/contracts/PO

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