285 Customer Servicing Jobs

Role Description: Responsible for achieving new business targets by identifying and converting prospects, managing customer relationships, and ensuring effective servicing to drive growth in the assigned territory. Key Responsibilities: Generate leads and achieve new business targets as assigned by the organization. Develop and maintain strong professional relationships with end customers. Communicate effectively with clients and internal stakeholders at all levels. Gain deep knowledge of assigned segments and ensure territory sales growth through effective planning. Acquire strong product knowledge and conduct product trials and demonstrations. Implement company strategies and ensure adhere...

Role Description: Responsible for achieving new business targets by identifying and converting prospects, managing customer relationships, and ensuring effective servicing to drive growth in the assigned territory. Key Responsibilities: Generate leads and achieve new business targets as assigned by the organization. Develop and maintain strong professional relationships with end customers. Communicate effectively with clients and internal stakeholders at all levels. Gain deep knowledge of assigned segments and ensure territory sales growth through effective planning. Acquire strong product knowledge and conduct product trials and demonstrations. Implement company strategies and ensure adhere...

Role Description: Responsible for achieving new business targets by identifying and converting prospects, managing customer relationships, and ensuring effective servicing to drive growth in the assigned territory. Key Responsibilities: Generate leads and achieve new business targets as assigned by the organization. Develop and maintain strong professional relationships with end customers. Communicate effectively with clients and internal stakeholders at all levels. Gain deep knowledge of assigned segments and ensure territory sales growth through effective planning. Acquire strong product knowledge and conduct product trials and demonstrations. Implement company strategies and ensure adhere...

Role Description: Responsible for achieving new business targets by identifying and converting prospects, managing customer relationships, and ensuring effective servicing to drive growth in the assigned territory. Key Responsibilities: Generate leads and achieve new business targets as assigned by the organization. Develop and maintain strong professional relationships with end customers. Communicate effectively with clients and internal stakeholders at all levels. Gain deep knowledge of assigned segments and ensure territory sales growth through effective planning. Acquire strong product knowledge and conduct product trials and demonstrations. Implement company strategies and ensure adhere...

Role Description: Responsible for achieving new business targets by identifying and converting prospects, managing customer relationships, and ensuring effective servicing to drive growth in the assigned territory. Key Responsibilities: Generate leads and achieve new business targets as assigned by the organization. Develop and maintain strong professional relationships with end customers. Communicate effectively with clients and internal stakeholders at all levels. Gain deep knowledge of assigned segments and ensure territory sales growth through effective planning. Acquire strong product knowledge and conduct product trials and demonstrations. Implement company strategies and ensure adhere...

Job Description: In this exciting role, we are seeking a proactive and detail-oriented Field Service Center (FSC) Coordinator. The primary responsibilities include coordinating repair activities, managing schedules, ensuring the timely processing of repair orders and maintaining clear communication between customers, service teams and other internal departments. The role also involves acting as a liaison between the India FSC, logistics and customers, as well as with internal stakeholders such as SCC, CSO, Sales, CPO, manufacturing and the service delivery team to resolve repairs / refurbishment / inquiries. This is an on-site position based at the India Field Service Center in Manesar, Indi...

Job Description: This is a collections role and the ideal person should have minimum 2+ years experience in collections. This person will be part of India credit collections organization. Ideal candidate must have handled a large collections portfolio with customer spread of more than 300 active customers. Major Responsibilities include but not limited to the one listed below: Must achieve monthly collection targets set by management. On time calls / send emails to clients for payments. Register feedback from customers and work towards resolution of highlighted issues. Ensure submission of all documents/invoice(s)/ supporting. Customer visits as and when needed. Maintain a clean AR portfolio...

Job Description Job Summary: The Customer Success Manager for Purchase Backoffice Support will be responsible for overseeing the efficient delivery of the assigned services. This role includes managing the team's performance, ensuring high levels of customer satisfaction, optimizing processes, and coordinating with stakeholders to achieve service delivery excellence. The ideal candidate will have strong leadership skills, experience in procurement and purchasing service operations, and a passion for driving continuous improvement and innovation. A key focus will be on identifying opportunities to expand services, support sales initiatives, and contribute to the overall business strategy. Add...

CRM Executive We are seeking a proactive CRM Executive to serve as the primary point of contact for customers, ensuring their requirements are understood and addressed efficiently. This role demands excellent coordination skills, proficiency in relevant software, and a strong commitment to fostering positive customer relationships. Understand the requirements of the customer . Provide on-time quotation to the customer by following up with costing and production team. Must have excellent coordination between internal team to External . Must have good in Excel, Finsys ERP & Good Email etiquettes . Timely payment, FG clearance, customer complain closure from plant to accounts team. Responsible ...

Qualifications: Bachelor's degree in Finance, Accounting, Business Administration, or a related field. Proven experience in a customer support role, preferably in a financial services environment. Strong understanding of financial products, services, and regulations. Excellent communication and interpersonal skills. Ability to analyze financial data and provide actionable insights. Proficiency in using customer support software and financial tools. Skills : Strong problem-solving abilities. Attention to detail and accuracy. Ability to work independently and as part of a team. High level of empathy and customer service orientation. Proficiency in Excel

In this role, you will focus on acquiring and deepening accounts of Trusts, Associations, Societies, Clubs, Religious Institutions, and Educational Institutions to maintain the quality of accounts. Your responsibilities will include: - Identifying prospective customers and converting them into business opportunities - Ensuring customer stickiness by deepening the existing portfolio - Meeting targets to achieve annual business goals - Periodically reviewing under-performing customers and creating action plans for improvement - Assessing client needs and generating new revenue through cross-selling opportunities - Managing customer relationships efficiently for superior servicing and products ...

You will be responsible for Sales & Marketing, which includes designing and implementing dynamic marketing and sales strategies. Your main task will be generating leads through researched calling, email campaigns, canopy client/customer servicing, and business management. Key Responsibilities: - Freshers willing to start their career in Sales & Marketing will be preferred. - You must be a team player who is self-motivated and customer-centric. - Excellent communication, negotiation, and management skills are required. - You should possess a charismatic, competitive, and enthusiastic personality. - Strong interpersonal and customer-facing skills are necessary. - Ability to communicate effecti...

Job Requirements Role/ Job Title: Associate Relationship Manager- Corporate Coverage Function/ Department: Wholesale Banking Job Purpose Spearhead business generation within stringent and dynamic regulations and bank's risk appetite to expand the volume of trade. Roles & Responsibilities Ensure seamless customer on boarding by ensuring best in-class customer servicing standards and processes and develop deep relationships to become the client's banking partner of choice. Spearhead business generation within stringent and dynamic regulations and bank's risk appetite to expand the volume of trade. This role further entails the responsibility of understanding client needs, business, and sector ...

As a BPO Senior Manager Training, your role involves monitoring the overall functioning of processes, identifying improvement areas, and implementing necessary changes. You will be responsible for driving the Training team to achieve training metrics and initiating projects to enhance customer satisfaction, productivity, and processes. Key Responsibilities: - Set goals and deliverables for the team, ensuring all key performance indicators (KPIs) related to Training are met on a monthly basis. - Plan, prepare, and deliver training sessions according to the training packages. - Prepare and plan the Monthly Training Needs Identification (TNI) content to enhance associates" soft skills, process ...

Job Description: gTech Ads Specialist - xWF Role Overview This position involves supporting and managing Large Scale advertisers who use Google Ads to manage/run high-revenue campaigns. The Specialist will be required to act as a strategic partner to Google AMs/AEs in driving incremental revenue, product adoption, delivering MO-based solutioning, and future-proofing growth through automated opportunity identification. The specialist should see the bigger picture, gain insights into customer journeys, and understand the maturity of customers (advertisers/agencies) to elevate performance and service quality. This role requires demonstrated experience with App Campaigns to ensure effective camp...

We are hiring for Voice Process Executive for Mnc (It service and BPO Consulting services provider) Working Location: Chennai Domain:Bpo- Inbound and Outbound calling Experience-Fresher To 3 Years Working Days- For International Voice Process: 5 days with night shifts (Saturday and sunday off). For Domestic Voice Process: 6 Days with 1 Fixed Sunday off. Key Responsibilities:Customer Servicing, Outbound or Inbound Calls Queries handling is required. Should be comfortable to handle inbound and outbound calls Coordinating with the concerned teams to maintain the timelines. Converting our existing user base into leads. Keeping a Excel track of converted leads. Providing resolutions to the custom...

We are hiring for Voice Process Executive for Mnc (It service and BPO Consulting services provider) Working Location: Chennai Domain:Bpo- Inbound and Outbound calling Experience-Fresher To 3 Years Working Days- For International Voice Process: 5 days with night shifts (Saturday and sunday off). For Domestic Voice Process: 6 Days with 1 Fixed Sunday off. Key Responsibilities:Customer Servicing, Outbound or Inbound Calls Queries handling is required. Should be comfortable to handle inbound and outbound calls Coordinating with the concerned teams to maintain the timelines. Converting our existing user base into leads. Keeping a Excel track of converted leads. Providing resolutions to the custom...

Job Role: Team Leader . Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. . Collaborating with fulfilment teams to ensure best in class conversion ratios. . Ensure availability of trained manpower to maintain production at 100% capacity. . Meet cost to income ratios as determined by Score card. . Adherence to Standards of Performance. . Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: . Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. . People management skill essential. . Exp...

Job Role: Team Leader . Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. . Collaborating with fulfilment teams to ensure best in class conversion ratios. . Ensure availability of trained manpower to maintain production at 100% capacity. . Meet cost to income ratios as determined by Score card. . Adherence to Standards of Performance. . Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: . Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. . People management skill essential. . Exp...

Job Role: Team Leader . Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. . Collaborating with fulfilment teams to ensure best in class conversion ratios. . Ensure availability of trained manpower to maintain production at 100% capacity. . Meet cost to income ratios as determined by Score card. . Adherence to Standards of Performance. . Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: . Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. . People management skill essential. . Exp...

Job Role: Team Leader . Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. . Collaborating with fulfilment teams to ensure best in class conversion ratios. . Ensure availability of trained manpower to maintain production at 100% capacity. . Meet cost to income ratios as determined by Score card. . Adherence to Standards of Performance. . Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: . Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. . People management skill essential. . Exp...

Job Role: Team Leader . Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. . Collaborating with fulfilment teams to ensure best in class conversion ratios. . Ensure availability of trained manpower to maintain production at 100% capacity. . Meet cost to income ratios as determined by Score card. . Adherence to Standards of Performance. . Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: . Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. . People management skill essential. . Exp...

Job Role: Team Leader . Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. . Collaborating with fulfilment teams to ensure best in class conversion ratios. . Ensure availability of trained manpower to maintain production at 100% capacity. . Meet cost to income ratios as determined by Score card. . Adherence to Standards of Performance. . Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: . Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. . People management skill essential. . Exp...

Job Role: Team Leader . Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. . Collaborating with fulfilment teams to ensure best in class conversion ratios. . Ensure availability of trained manpower to maintain production at 100% capacity. . Meet cost to income ratios as determined by Score card. . Adherence to Standards of Performance. . Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: . Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. . People management skill essential. . Exp...

Job Role: Team Leader . Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. . Collaborating with fulfilment teams to ensure best in class conversion ratios. . Ensure availability of trained manpower to maintain production at 100% capacity. . Meet cost to income ratios as determined by Score card. . Adherence to Standards of Performance. . Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: . Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. . People management skill essential. . Exp...