Customer Service (Blended Process) - HR Radha

Wipro

0 - 2 years

1 - 2 Lacs

navi mumbai

Posted:Just now| Platform:

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Skills Required

blended process bpo customer service good communication in english customer handling communication skills semi voice multitasking grammar

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Service Executive Voice & Email (Blended Process)

Location:

Immediate Joiners Preferred

Background in
airline industry
(ticketing/reservations),
hospitality
,
logistics
, or
international call centers
.

Role & responsibilities

Handle customer queries via calls & emails using front-office tools.
Deliver excellent communication and customer service.

Eligibility

Graduates/Undergraduates can apply.
Not Eligible:
MBA, BTech, BE, BCA, BSc IT/CS, MTech, MCA, CA.

Preferred candidate profile

Airline (ticketing/reservations), hospitality, logistics, international call centers.
IATA certification
is a plus.
Excellent
voice & accent
,
grammar
, and
analytical skills
.
Strong
customer service orientation
and
telephone etiquette
.

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