Jobs
Interviews
Codingal logo

Customer Service Associate (US Shift)

0 years

4 Lacs

Bengaluru Karnataka India

Posted:3 days ago| Platform: Linkedin logo

Apply

Skills Required

service ai coding learning data support chat escalation schedule retention communication crm adaptability layout

Work Mode

Remote

Job Type

Full Time

Job Description

Codingal (www.codingal.com)

is the global leader in online AI & coding education for kids and teens. We offer live, interactive classes led by expert Computer Science instructors, empowering students to build apps, games, websites, and AI-powered projects.Our mission is to help kids fall in love with coding and prepare them to become future-ready creators, entrepreneurs, engineers, and scientists. With a curriculum accredited by

STEM.org

and aligned with the K-12 Computer Science Framework, we offer personalized learning through 1:1 and small-group classes.As AI reshapes the world, Codingal integrates real-world AI tools like ChatGPT, machine learning, and data science into the learning journey, helping kids not just use AI but build with it.Trusted by over 1 million students worldwide and backed by

Y Combinator

,

Rebright Partners

, and top angels, Codingal is rated 4.9/5 by students and has an NPS of 86, making it the most loved platform for coding and AI education.\ \ We are looking for a

Customer Service Associate

for the US Shift region to join the passionate Codingal team.

Key Responsibilities

  • Provide an exceptional experience to customers
  • Provide technical support to Parents and Teachers
  • Provide chat, Email, and call support to customers
  • Handle escalation tickets
  • Schedule, reschedule, and manage student classes
  • Be a relationship expert and ensure customer retention and satisfaction

Required Characteristics

  • Strong written and verbal communication skills
  • Proactive attitude with a focus on problem-solving and customer satisfaction
  • Proficiency in Microsoft Office Suite; familiarity with CRM tools is a plus
  • Positive attitude, adaptability, and eagerness to learn
  • Available to work from the Office

Perks

  • Free Lunch & Dinner
  • Exposure to a fast-paced Ed-Tech startup
  • Health Insurance
  • PF Contribution

Education:

Bachelor’s degree

Salary:

CTC of INR 4.0 LPA to 4.5 LPA (including incentives).

Location

: HSR Layout, Bangalore, India
  • Please note that this is an in-person role, with no remote option available.

You get to work with a young & smart team, including directly with the founders, who are on a mission to inspire school kids to fall in love with coding. Come and join us on the journey to provide coding education to every K-12 student and prepare them for the future. Apply now!

More Jobs at Codingal

Game Development Instructor (Part-Time)

India

Experience: Not specified

|

Salary: Not disclosed

Finance Associate

Bengaluru, Karnataka, India

1 - 1 yrs
|

Salary: Not disclosed

Finance Associate (1-2 Years of Experience)

Bengaluru

1.0 - 2.0 yrs
|

INR 2 - 3 Lacs

Online Python Tutor (Remote)(Part-Time)

India

Experience: Not specified

|

Salary: Not disclosed

Relationship Manger - Edtech

Bengaluru, Karnataka, India

Experience: Not specified

|

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Codingal logo
Codingal

EdTech, Technology Education

N/A

RecommendedJobs for You

Codingal logo

Customer Service Associate (US Shift)

Codingal

Bengaluru, Karnataka, India

Codingal logo

Customer Service Associate (US Shift)

Codingal

Bengaluru, Karnataka, India