Customer Service Associate (US Shift)

Leading online after-school for kids & teens to learn AI & coding

As AI reshapes the world, Codingal integrates real-world AI tools like ChatGPT, machine learning, and data science into the learning journey, helping kids not just use AI but build with it.

Y Combinator

Key responsibilities:

1. Strong written and verbal communication skills
2. Proactive attitude with a focus on problem-solving and customer satisfaction
3. Proficiency in Microsoft Office Suite; familiarity with CRM tools is a plus
4. Positive attitude, adaptability, and eagerness to learn
5. Available to work from the Office

Salary:

Please note that this is an in-person role, with no remote option available.

You get to work with a young & smart team, including directly with the founders, who are on a mission to inspire school kids to fall in love with coding. Come and join us on the journey to provide coding education to every K-12 student and prepare them for the future. Apply now!

In many countries, top technical universities exist, but there s a significant gap in K-12 programming education. Parents want their kids to start learning programming early, and that s why they choose Codingal. We offer live, interactive classes with expert instructors from Computer Science backgrounds. All our instructors are rigorously vetted and trained to ensure a high-quality learning experience.

Every student receives a personalized learning path tailored to their age and skill level. Our curriculum is STEM.org-accredited, aligned with the K 12 Computer Science Framework, and delivered in 1:1 and small-group formats, ensuring individual attention and engagement.

Students learn by building real-world projects using popular tools and technologies like Scratch, Python, Roblox, Minecraft, MIT App Inventor, Thunkable, Pygame, HTML/CSS, JavaScript, website development, Java, Data Science, AP Computer Science content, and AI tools like ChatGPT and Machine Learning frameworks. Through this hands-on approach, students create apps, games, animations, and websites in a fun, engaging way that fosters problem-solving and creative skills.

Beyond classes, students participate in global coding competitions, hackathons like HPE CodeWars, and online coding camps, further nurturing their creativity, confidence, and innovative spirit. With a 4.9/5 student rating and NPS of 86, Codingal is trusted by over 1 million registered students in 70+ countries.

Codingal combines the best of human instruction and AI-driven learning to inspire the next generation of tech leaders. We are poised to lead the next generation of coding education and make a significant impact in this rapidly growing market.