Posted:1 day ago|
Platform:
Work from Office
Full Time
We are looking for enthusiastic and customer-focused individuals to join our Voice/Blended
Support Team. The ideal candidate should possess excellent communication skills, a
positive attitude, and a commitment to delivering exceptional customer service in a dynamic,
shift-based environment.
• Handle inbound/outbound customer interactions via voice calls.
• Resolve queries, provide information, and deliver outstanding service with courtesy
and professionalism.
• Maintain detailed and accurate call logs and follow standard operating procedures.
• Achieve performance targets related to quality, accuracy, and customer satisfaction.
• Demonstrate effective communication and listening skills to address customer needs
efficiently.
• Adapt to flexible shifts and rotational schedules as per business requirements.
• Upsell or cross-sell products/services when required.
• Graduates (freshers) with excellent communication skills are encouraged to apply.
• Preference given to candidates with prior BPO experience and complete joining
documentation.
• Not eligible: Candidates with degrees in B.Tech, M.Tech, MCA, BCA, MBA, Hotel
Management, or other specialized/technical streams.
• Mandatory: PAN card is required during the hiring process
Thanks & Regards,
Gaurav Srivastava
Phone No. 8470085479/9354549772
Email:gaurav@protonlogics.in
www.protonlogics.in
Protonlogics
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