0.0 - 2.0 years

0 - 2 Lacs

Thane, Airoli

Work from Office

Job Overview: We are looking for enthusiastic and customer-focused individuals to join our Voice/Blended Support Team. The ideal candidate should possess excellent communication skills, a positive attitude, and a commitment to delivering exceptional customer service in a dynamic, shift-based environment. Key Responsibilities: • Handle inbound/outbound customer interactions via voice calls. • Resolve queries, provide information, and deliver outstanding service with courtesy and professionalism. • Maintain detailed and accurate call logs and follow standard operating procedures. • Achieve performance targets related to quality, accuracy, and customer satisfaction. • Demonstrate effective communication and listening skills to address customer needs efficiently. • Adapt to flexible shifts and rotational schedules as per business requirements. • Upsell or cross-sell products/services when required. Eligibility Criteria: • Graduates (freshers) with excellent communication skills are encouraged to apply. • Preference given to candidates with prior BPO experience and complete joining documentation. • Not eligible: Candidates with degrees in B.Tech, M.Tech, MCA, BCA, MBA, Hotel Management, or other specialized/technical streams. • Mandatory: PAN card is required during the hiring process Thanks & Regards, Gaurav Srivastava Phone No. 8470085479/9354549772 Email:gaurav@protonlogics.in www.protonlogics.in

Posted 3 days ago

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