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Customer Service Associate

Customer Service Associate

Accenture

1 - 3 years

1 - 5 Lacs

bengaluru

Posted:2 days ago| Platform:

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Skills Required

healthcare management customer service hms utility management claims non voice process service operations international bpo chat process customer care customer support international process voice process voice support email support health claims

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Skill required: HM- Utilization Management - Healthcare Management

Designation: Customer Service Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Claims team which is responsible for the administration of health claims. This team is involved in core claim processing such as registering claims, editing & verification, claims evaluation, and examination & litigation.The administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This experience includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relations.

What are we looking for?

Ability to work well in a team

Adaptable and flexible

Commitment to quality

Process-orientation

Written and verbal communication

Roles and Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

Your expected interactions are within your own team and direct supervisor

You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

The decisions that you make would impact your own work

You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

Please note that this role may require you to work in rotational shifts
Qualification Any Graduation

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Customer Service Associate