Customer Relationship Officer

As a jewellery sales associate, you will be responsible for greeting and welcoming customers to the jewellery store in a friendly and professional manner. Your role will involve assisting customers in their jewellery selection by providing detailed product information, explaining features and benefits, and suggesting suitable options based on their preferences. Building strong customer relationships is a key aspect of this role. You will need to provide exceptional service and personalized attention to each customer, addressing any inquiries, concerns, or complaints promptly and effectively to ensure customer satisfaction. Additionally, you will assist customers with jewelry fittings and adjustments, ensuring a comfortable and proper fit. Maintaining a clean and organized store environment, including merchandise displays and showcases, is essential. You will collaborate with the sales team to achieve individual and store sales targets, providing customers with information regarding jewelry care, maintenance, and cleaning techniques. Conducting follow-up activities to ensure customer satisfaction and foster long-term relationships will be part of your responsibilities. You will collaborate with marketing and advertising teams to promote sales events, new collections, and special offers, staying knowledgeable about the company's policies, warranties, and after-sales services. Participating in team meetings and providing feedback and suggestions for improving customer experiences is encouraged. It is essential to adhere to all company policies and procedures, including security measures and ethical business practices. Smart female graduates with a strong personality and excellent interpersonal skills will be preferred for this full-time job opportunity. The work schedule is during the day shift, and candidates with at least 1 year of total work experience, particularly in customer service, and proficiency in English are preferred. The work location is in person, and interested candidates can speak with the employer at +91 7450002828 to explore this exciting opportunity further.,