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Veerwal Getwork Services
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Customer Relationship Manager

Customer Relationship Manager

Veerwal Getwork Services

1 - 5 years

|

2 - 4 Lacs

Posted:3 hours ago| Platform:

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Skills Required

relationship management crm customer acquisition customer relationship client development customer retention customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Develop and maintain long-term relationships with clients to ensure satisfaction and loyalty.
Act as a point of contact for customer inquiries, concerns, and feedback.
Implement CRM strategies to improve customer engagement and retention.
Monitor customer interactions and resolve issues efficiently.
Analyze customer data to identify trends and opportunities for business growth.
Collaborate with sales, marketing, and support teams to enhance the customer experience. Conduct regular follow-ups and meetings to understand customer needs. Maintain and update CRM databases to ensure accuracy and efficiency.

Preferred candidate profile

Strong communication and interpersonal skills.
Proficiency in CRM software (Salesforce, HubSpot, Zoho, etc.).
Ability to analyze data and create customer-focused strategies.
Problem-solving mindset with excellent negotiation skills.

Perks and benefits

Competitive Salary + Incentives

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Veerwal Getwork Services

Human Resources / Staffing

San Francisco

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