Posted:2 days ago|
Platform:
Work from Office
Full Time
Position: Customer Relationship Manager (Service)
Industry: Digital Textile Printer Solutions
Experience: 34 years (Customer Handling – Service Industry)
Location: Althan, Surat
Job Role:
Handle customer service calls & ensure timely resolution.
Maintain and update records in CRM software.
Prepare service reports (daily/weekly/monthly).
Coordinate with service engineers & follow up with customers.
Build strong customer relationships and ensure satisfaction.
Requirements:
3–4 years of customer handling experience in service industry (preferably printing/textile machinery).
Proficient in CRM software & MS Office.
Strong communication, reporting & problem-solving skills.
Orange O Tec
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