Role Overview: As a candidate for this position, you should be a graduate with a minimum of 5 years of experience. Your attitude should be polite, and you should possess a pleasing personality. Fluency in English and Hindi is essential for effective communication. Your responsibilities will include demonstrating excellent follow-up skills, handling customer queries over calls, proficiently using Microsoft Office tools, especially MS Word and Excel for tasks like printing, scanning, sending emails, and drafting letters. Key Responsibilities: - Demonstrate polite attitude and pleasing personality - Possess excellent follow-up skills - Handle customer queries over calls - Proficient in Microsoft Office, with expertise in MS Word and Excel, printing, and scanning - Send emails and draft letters effectively Qualifications Required: - Graduation degree - Minimum of 5 years of customer relationship management experience - Minimum of 3 years of customer service experience - Fluency in English Please note that the job type for this position is full-time. The work location is in person at Patiala, Punjab. It is necessary to reliably commute to the office or plan to relocate before starting work. A Bachelor's degree is preferred for this role.,

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Customer Relationship Manager