Customer Relationship Manager (CRM)

1 years

1 - 2 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Require Customer Relationship Manager (CRM) – Female

**Location**: Saroli, DMD Logistics Park, Surat

**Department**: Sales & Customer Support

**Reporting To**: Management

**Education**: Graduate (Any stream, MBA preferred)

**Experience**: 1–3 years in Customer Relationship / Sales Support / Tele-calling / Client Handling

**Key Skills Required**:

  • Good communication skills (English, Hindi, Gujarati preferred)
  • Polite and professional behavior
  • Convincing and negotiation ability
  • Customer service orientation
  • computer knowledge (MS Office, Email, CRM software)

**Responsibilities**:

  • Handle incoming and outgoing calls with clients
  • Maintain strong customer relationships and resolve queries politely
  • Follow up with clients regarding inquiries, orders, and payments
  • Maintain customer records in CRM software/system
  • Coordinate with sales and accounts team for smooth operations
  • Build trust and ensure customer satisfaction

**Salary**: ₹15,000 – ₹20,000

**Age**: 22–35 years

**Gender**: Female only

**share cv to HR ASHa Contact**: 9825413281

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

Speak with the employer
+91 9825413281

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