Symplico Prints Private Limited

Summary: Responsible for providing technical support to customers who have purchased our digital textile printing machinery. This includes troubleshooting problems, providing training, and resolving issues. Responsibilities: Provide technical support to customers via phone, email, and chat Troubleshoot problems with digital textile printing machinery Provide training to customers on how to use the machinery Resolve issues with the machinery Keep up-to-date on the latest developments in digital textile printing technology Qualifications: Bachelor's degree in engineering or a related field 2+ years of experience in customer support, preferably in the textile industry Strong understanding of digital textile printing technology Excellent communication and interpersonal skills Ability to work independently and as part of a team Strong problem-solving skills Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹32,000.00 per month Benefits: Cell phone reimbursement Health insurance Life insurance Ability to commute/relocate: Surat, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Experience: total work: 3 years (Preferred)