Working with franchise and new customers for sales growth Working on franchise incentives and achievability of goals on a regular basis Tracking defaulters and following up to ensure efficiency and high levels of performance Responsible for monitoring and collecting payments on the basis of target dates Tracking and reviewing projects to ensure timely implementation. Tracking service performance of subordinates, responsible for real time updation of records. Responsible for monitoring and reviewing performance of team (targets, bookings, collection of delivery load, operations team support, aligning vacant areas of deliveries) Training team and franchise owners in adoption of digitization and online operations. Ensuring collection targets are met with complete efficiency. Providing support to franchises on MIS and related areas. Ability to manage client relationships & expectations. Knowledge of market dynamics in courier, transportation and logistics industry. Willingness to travel Excellent Interpersonal and communication skills 1-3 years of experience in logistics and transportation industry in the area of franchisee management Job Type: Full-time Pay: ₹350,000.00 - ₹400,000.00 per year Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Work Location: In person
Biker Pickup & Delivery for Courier Company Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person
Biker Pickup & Delivery for Courier Company Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person
Booking and sorting the packages as per delivery branch with team Bagging and routing the bags / boxes to respective routing area Loading and unloading the bags / boxes to respective hub /branch vehicles Monitor and follow ups for inbound and outbound packages Experience - Fresher/6 months Experience in any Industry Qualification - 10th /12th Age - Below 40 Job Type: Full-time Pay: ₹14,000.00 per month Benefits: Flexible schedule Leave encashment Provident Fund Schedule: Day shift Night shift Rotational shift Supplemental Pay: Overtime pay Yearly bonus Work Location: In person
Booking and sorting the packages as per delivery branch with team Bagging and routing the bags / boxes to respective routing area Loading and unloading the bags / boxes to respective hub /branch vehicles Monitor and follow ups for inbound and outbound packages Experience - Fresher/6 months Experience in any Industry Qualification - 10th /12th Age - Below 40 Job Type: Full-time Pay: ₹14,000.00 per month Benefits: Flexible schedule Leave encashment Provident Fund Schedule: Day shift Night shift Rotational shift Supplemental Pay: Overtime pay Yearly bonus Work Location: In person
The job is located at Palayamkottai Market with the work timing from 10 am to 7 pm, Monday to Saturday. Sundays are off. The salary offered is Rs.10,000 per month along with a yearly bonus. A driving license is required for this position, and petrol allowance is provided. A bike is required, and both male and female candidates can apply regardless of their qualifications. The job can be taken as either full-time or part-time. Benefits include life insurance, and the work is to be carried out in person at the specified location.,
*Job Title: Customer Support - Logistics* *Location:* Bhandup, Mumbai (or nearby) *Job Type:* Full-time *About Us:* We are a dynamic logistics company committed to providing seamless and efficient delivery services. As we continue to grow, we are looking for a dedicated Customer Support Executive to join our team and play a key role in managing and tracking shipments, ensuring timely deliveries, and providing outstanding support to our customers. *Job Description:* As a Customer Support Executive in our logistics team, you will be responsible for tracking shipments, coordinating with internal teams to ensure timely delivery, and following up with customers to resolve any issues or concerns. You will be the point of contact for our customers, ensuring they receive the highest level of service throughout the shipping process. *Key Responsibilities:* - Track and monitor shipments from dispatch to delivery, ensuring timely updates. - Follow up with customers regarding delivery status, delays, or issues. - Coordinate with logistics and operations teams to ensure smooth delivery processes. - Address customer inquiries and resolve any issues related to shipments or deliveries. - Maintain accurate records of customer interactions and delivery status. - Provide exceptional customer service to enhance customer satisfaction and loyalty. *Qualifications:* - 1 to 1.5 years of experience in customer support or logistics. - Any graduate degree. - Strong communication skills, both written and verbal. - Good problem-solving abilities and attention to detail. - Ability to handle customer inquiries and follow-ups efficiently. - Knowledge of logistics and shipment tracking is a plus. - DTDC company experience is a deal cracker. - Proficiency in MS Office and customer support software is desirable. - Must be located in or around Bhandup, Mumbai. - *Preference will be given to female candidates* *Package:* Compensation will be based on experience and qualifications. *How to Apply:* If you are a proactive individual with a passion for customer service and logistics, we’d love to hear from you! Apply today to become a part of our growing team. *Request to Network:* Please feel free to *share this post with your network* if you know someone who fits the profile. We also welcome *any references or recommendations* you may have. Your support in helping us find the right candidate is greatly appreciated! *To Apply:* Please send your resume and highlighting your experience to [email protected] Job Type: Full-time Pay: ₹12,500.00 - ₹25,000.00 per month Ability to commute/relocate: Bhandup, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Language: English (Required) Location: Bhandup, Mumbai, Maharashtra (Required) Work Location: In person
Monitor delivery of all consignments, including e-com parcels in respective area on the same day. Monitor total operations (both incoming & outgoing), including CRM, cash booking, pick-up and all other activities that are to be undertaken in the branch. Monitor the updates on SmartTrack on real time basis for every delivery / pick-up. Maintain good working relationship with HR, finance & administration departments. Understand the market forces, dynamics and focus on improving branch performance. Interact closely with the customers and the CSS departments to resolve issues / escalations. Ensure submission of Proof of Delivery (POD) by the team on a daily basis as per defined timelines. Ensure that material packing is done correctly without any defects by the team. Monitor international booking & forwarding with appropriate checks. Ensure quick delivery of load from airport hub to branch / apex location by the team. Ensure 100% FDM / BDM / status code on system and also on floor. Interact with customer to validate pending / undelivered shipments & schedule delivery. Clear all open shipments on a daily basis. Monitor CRM tickets of BA & BM and update / close on system on a daily basis. Monitor the pick-up portal and arrange pick-up on same day and update on system. Ensure same day delivery of e-com shipments & deposit of COD amount with CDS. Check and ensure 100% shipment in-scan on system every morning. Ensure special care in case of PTP consignments and deliver as per TAT. Monitor booking of premium and non-docs consignments along with master bag manifest preparation. Oversee the loading of consignments and proper staging for better unloading along the route. Responsible for overall first and last mile activity on ground, including RVP, portal pick-ups, connecting load to apex as per TAT and direct connection to airports. Monitor both inbound and outbound vehicle operations. Monitor up & down kilometers for all vehicles by coordinating with respective drivers. Responsible for DSL performance, DEPS control, BA billing, quality control for the respective region. DESIRED KNOWLEDGE AND EXPERIENCE Graduation (any discipline) with 3 – 75years of experience in operations / delivery or similar role Prior experience in a supervisory role in logistics / courier / transportation / food delivery / grocery delivery and other related industry is preferred. Knowledge & Abilities Attention to deliver and adhere to timelines Ability to inspire confidence and create trust Ability to manage client / customer expectations Knowledge of courier & logistics operations Ability to take decisions with the best available data Excellent interpersonal and communication skills Job Type: Full-time Pay: ₹350,000.00 - ₹400,000.00 per year Work Location: In person
Basic Knowledge of MS office with good communication skills. Resolving customer queries through mail and calls. Maintain good relationship with the customers. Up selling and cross selling products and services to the existing customers. New customer on-boarding through references of existing customers. MIS and report submission Key Account Handling of the Existing Customers Preferred Candidate from Logistics Background Age Below 35 Years Job Type: Full-time Pay: ₹400,000.00 - ₹500,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Experience: total work: 4 years (Preferred) Work Location: In person
Conduct in-person and virtual training sessions for employees and teams within the region. Deliver a variety of training methods, including workshops, presentations, on-the-job training, and eLearning. Connect training outcomes to Key performance indicators, relevant to the Business such as Increasing Operational efficiency, Reducing error, Improving Customer satisfaction & Increasing Sales. Assess impact of training on employee engagement & performance on E-Learning Platforms Customize training programs based on the identified needs. Collect feedback from participants to continually improve training content and delivery methods. Evaluate the effectiveness of training programs and their impact on employee performance. Maintain accurate records of training activities and participant performance. Generate and submit reports on training outcomes and regional training needs. Attending Monthly MBR’s for creation of Action plans Basic Knowledge of MS office with good communication skills.Only Male Candidates are Preferred this Position Age Below 32 Years Job Type: Full-time Pay: ₹28,000.00 - ₹32,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Experience: total work: 3 years (Preferred) Work Location: In person
Booking and sorting the packages as per delivery branch with team Bagging and routing the bags / boxes to respective routing area Loading and unloading the bags / boxes to respective hub /branch vehicles Monitor and follow ups for inbound and outbound packages Experience - Fresher/6 months Experience in any Industry Qualification - 10th /12th Age - Below 40 Job Type: Full-time Pay: ₹13,000.00 per month Benefits: Flexible schedule Leave encashment Provident Fund Work Location: In person
As a package handler, your main responsibilities will include booking and sorting packages according to the delivery branch in collaboration with your team. Additionally, you will be required to bag and route the bags or boxes to their respective routing areas, as well as load and unload them onto the hub or branch vehicles. Monitoring inbound and outbound packages and ensuring timely follow-ups will also be part of your daily tasks. We are looking for individuals with either no prior experience or up to 6 months of experience in any industry. The minimum educational qualification required for this role is either 10th or 12th standard. The ideal candidate should be below 40 years of age. This is a full-time position with benefits such as a flexible schedule, leave encashment, and provident fund. The work location for this role is on-site.,
As a Monitoring and Operations Supervisor, your primary responsibility will be to oversee the efficient delivery of all consignments, including e-commerce parcels, within your designated area on a daily basis. You will be required to monitor and coordinate all operational activities, encompassing both incoming and outgoing shipments, customer relationship management, cash handling, and pick-up services at the branch. Your role will also involve real-time tracking of deliveries and pick-ups using SmartTrack, ensuring timely updates and maintaining a strong working relationship with the HR, finance, and administration departments. It will be essential for you to have a good grasp of market dynamics to enhance the overall performance of the branch. Interacting closely with customers and various departments to address issues and escalations promptly will be a key aspect of your duties. You will be responsible for verifying Proof of Delivery submissions on a daily basis, ensuring correct material packing procedures, monitoring international bookings, and facilitating swift delivery of shipments from the airport to the branch location. Additionally, you will need to ensure compliance with system updates, handle customer communications regarding pending shipments, clear open shipments daily, and manage CRM tickets efficiently. Coordinating pick-ups, overseeing e-commerce deliveries, and depositing cash on delivery amounts will be part of your routine tasks. Your role will also involve monitoring in-scan processes, handling priority consignments, preparing master bag manifests, overseeing loading activities, and optimizing first and last-mile delivery operations. You will be accountable for supervising vehicle operations, maintaining accurate records of vehicle mileage, and ensuring operational excellence in various aspects such as DSL performance, billing, and quality control. To excel in this role, you should possess a graduation degree with at least 3-5 years of experience in operations, delivery, or a related field. Previous experience in a supervisory capacity within the logistics, courier, transportation, or similar industries will be advantageous. Strong attention to detail, adherence to timelines, decision-making abilities based on data, and effective communication skills are essential for success in this position. If you are someone who can inspire confidence, build trust, manage client expectations, and navigate courier and logistics operations effectively, this full-time position as a Monitoring and Operations Supervisor might be the right fit for you. The job requires in-person work at the designated location.,
DTDC Express Ltd., एक अग्रणी कूरियर और कार्गो कंपनी , अपनी टीम में विश्वसनीय पिकर और पैकर की तलाश कर रही है। इस भूमिका में ग्राहक आदेशों के अनुसार पार्सल और कार्गो आइटम चुनना, उन्हें सुरक्षित तरीके से पैक करना और डिस्पैच के लिए तैयार करना शामिल है। आदर्श उम्मीदवार को विस्तार से काम करने वाला, शारीरिक रूप से फिट और तेज़-तर्रार वातावरण में काम करने में सक्षम होना चाहिए। मुख्य ज़िम्मेदारियाँ: ऑर्डर स्लिप या पिक लिस्ट के अनुसार पार्सल/कार्गो चुनना। ट्रैकिंग/प्रोडक्ट कोड की सही जाँच करना। पार्सल को सुरक्षित पैक करना, लेबल लगाना और सील करना। डिस्पैच और लोडिंग/अनलोडिंग में सहायता करना। गोदाम/हब क्षेत्र को साफ़ और व्यवस्थित रखना। बेसिक वेयरहाउस उपकरण (ट्रॉली, पैलेट जैक, स्कैनर) का संचालन करना। ख़राब, ग़ायब या डिफेक्टिव आइटम की सूचना सुपरवाइज़र को देना। कंपनी की सेफ़्टी पॉलिसी और प्रक्रियाओं का पालन करना। दैनिक/साप्ताहिक उत्पादन और सटीकता के लक्ष्य पूरे करना। Job Types: Full-time, Walk-In Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Location: Pandesara, Surat, Gujarat (Required) Work Location: In person Expected Start Date: 01/09/2025
DTDC Express Ltd., एक अग्रणी कूरियर और कार्गो कंपनी , अपनी टीम में विश्वसनीय पिकर और पैकर की तलाश कर रही है। इस भूमिका में ग्राहक आदेशों के अनुसार पार्सल और कार्गो आइटम चुनना, उन्हें सुरक्षित तरीके से पैक करना और डिस्पैच के लिए तैयार करना शामिल है। आदर्श उम्मीदवार को विस्तार से काम करने वाला, शारीरिक रूप से फिट और तेज़-तर्रार वातावरण में काम करने में सक्षम होना चाहिए। मुख्य ज़िम्मेदारियाँ: ऑर्डर स्लिप या पिक लिस्ट के अनुसार पार्सल/कार्गो चुनना। ट्रैकिंग/प्रोडक्ट कोड की सही जाँच करना। पार्सल को सुरक्षित पैक करना, लेबल लगाना और सील करना। डिस्पैच और लोडिंग/अनलोडिंग में सहायता करना। गोदाम/हब क्षेत्र को साफ़ और व्यवस्थित रखना। बेसिक वेयरहाउस उपकरण (ट्रॉली, पैलेट जैक, स्कैनर) का संचालन करना। ख़राब, ग़ायब या डिफेक्टिव आइटम की सूचना सुपरवाइज़र को देना। कंपनी की सेफ़्टी पॉलिसी और प्रक्रियाओं का पालन करना। दैनिक/साप्ताहिक उत्पादन और सटीकता के लक्ष्य पूरे करना। Job Types: Full-time, Walk-In Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Location: Pandesara, Surat, Gujarat (Required) Work Location: In person Expected Start Date: 01/09/2025
DTDC Express Ltd., एक अग्रणी कूरियर और कार्गो कंपनी , अपनी टीम में विश्वसनीय पिकर और पैकर की तलाश कर रही है। इस भूमिका में ग्राहक आदेशों के अनुसार पार्सल और कार्गो आइटम चुनना, उन्हें सुरक्षित तरीके से पैक करना और डिस्पैच के लिए तैयार करना शामिल है। आदर्श उम्मीदवार को विस्तार से काम करने वाला, शारीरिक रूप से फिट और तेज़-तर्रार वातावरण में काम करने में सक्षम होना चाहिए। मुख्य ज़िम्मेदारियाँ: ऑर्डर स्लिप या पिक लिस्ट के अनुसार पार्सल/कार्गो चुनना। ट्रैकिंग/प्रोडक्ट कोड की सही जाँच करना। पार्सल को सुरक्षित पैक करना, लेबल लगाना और सील करना। डिस्पैच और लोडिंग/अनलोडिंग में सहायता करना। गोदाम/हब क्षेत्र को साफ़ और व्यवस्थित रखना। बेसिक वेयरहाउस उपकरण (ट्रॉली, पैलेट जैक, स्कैनर) का संचालन करना। ख़राब, ग़ायब या डिफेक्टिव आइटम की सूचना सुपरवाइज़र को देना। कंपनी की सेफ़्टी पॉलिसी और प्रक्रियाओं का पालन करना। दैनिक/साप्ताहिक उत्पादन और सटीकता के लक्ष्य पूरे करना। Job Types: Full-time, Walk-In Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Location: Pandesara, Surat, Gujarat (Required) Work Location: In person Expected Start Date: 01/09/2025
Basic Knowledge of MS office with good communication skills. Resolving customer queries through mail and calls. Maintain good relationship with the customers. Up selling and cross selling products and services to the existing customers. New customer on-boarding through references of existing customers. MIS and report submission Key Account Handling of the Existing Customers Preferred Candidate from Logistics Background Age Below 35 Years - Male Candidate Preferred Job Type: Full-time Pay: ₹40,000.00 - ₹45,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person