Customer Relationship Executive

1 years

3 - 4 Lacs

Posted:3 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

FEMALE STAFF REQUIRED ONLY

Role and Responsibilities:

  • Coordinating with the customer and handling their queries regarding any operational issues
  • Excellent with coordination & problem solving, providing timely solutions Handling client escalations and closures on time
  • Checking MIS Report on daily basis and sharing the same with customers.
  • To Ensure all shipments to be picked up and connected from the origin as per defined TAT
  • Coordinating with W/H for the daily System entries and Transactions Coordinating with the W/Hs for the stock reconciliation as per schedule Should be focused on customer satisfaction.
  • Maintaining the MOM along with actions plan for improvement Customer-centric approach & Positive Attitude
  • Regular Customer Visit

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹400,000.00 per year

Benefits:

  • Health insurance
  • Life insurance
  • Provident Fund

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer support: 1 year (Preferred)

Language:

  • English (Preferred)

Location:

  • Nana Chiloda, Ahmedabad, Gujarat (Preferred)

Work Location: In person

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