Wanted Telecaller for second car sales and sales person
Role & responsibilities As the QA Manager, you will lead the Quality Assurance team to ensure the delivery of high-quality software products and services. You will be responsible for shaping the QA strategy, driving best practices, and ensuring that our applications and systems meet the highest standards of performance, reliability, and scalability. This role requires a seasoned professional with hands-on expertise in manual, performance, and automation testing, coupled with strong managerial and leadership skills. Preferred candidate profile 8+ years of experience in software testing with exposure to manual, performance, and automation testing. Minimum 3 years of experience in a QA Manager role, leading and managing QA teams. Technical Skills : Proficiency in testing tools such as Selenium, JMeter, Appium, LoadRunner, etc. Strong knowledge of programming languages like Java, Python, or similar for automation scripting. Experience in version control systems (e.g., Git), CI/CD pipelines, and defect management tools (e.g., JIRA). Solid understanding of Agile and DevOps methodologies. Soft Skills : Excellent leadership, communication, and interpersonal skills. Strong analytical and problem-solving abilities with a focus on delivering results. Ability to manage multiple priorities in a fast-paced environment. Interested candidates can share resume- hiremfcwl@mahindra.com
Responsibilities: * Assist with marketing campaigns * Collaborate on sales strategies * Present findings at meetings * Maintain customer database * Cold call leads
We are looking for a dynamic and result-oriented Area Manager to manage and expand the dealer network in the assigned region. The role involves handling existing dealerships, onboarding new ones, and ensuring business growth as per the organizations objectives. Role & responsibilities Lead dealer expansion activities and manage existing dealerships. Assign weekly targets and monitor performance of respective dealers. Execute sales & warranty schemes planned with SM/ZM to increase volumes and revenue. Drive walk-ins and improve conversion ratios across dealerships. Support dealers in executing marketing initiatives and evaluate effectiveness. Preferred candidate profile Graduate / Postgraduate preferred. Proven track record of achieving sales targets in the automobile industry. 3+ years of experience in dealer management / sales. Strong domain knowledge of the automobile industry. Excellent communication, problem-solving, and team management skills. Location - PAN India
Hello Jobseekers, We have an exciting opportunity in our Auction team with Mahindra First Choice Wheel !!!!! KEY OBJECTIVE OF THE JOB To lead and grow the Non-Repo Auctions business in the assigned region by driving revenue, improving operational efficiency, and expanding the client base across sectors like insurance, OEMs, leasing, and corporates. The role involves building strong customer relationships, managing a high-performing team, and ensuring excellent service delivery. MAJOR DELIVERABLES: Oversee and lead the daily operations of the Non-Repo Auctions division, ensuring efficient processes, high team performance, and optimal customer satisfaction Acquire new clients from sectors like insurance, OEMs, UCDs, corporates, and vehicle leasing companies. Build and maintain strong client relationships; handle high-level client escalations (Level 3). Ensure accurate data handling and reporting using Excel for business insights. Conduct regular meetings with major partners to increase vehicle listings. Ensure timely operational reviews and revenue collection. Keep CRM updated with approvals, revenue, and fulfillment status. Identify and implement continuous process improvements. Meet performance targets through structured action plans. Educational Qualification : Graduation and Above Years and type of experience : 4+ years experience Technical Competencies : Knowledge of used car and auction business Data analysis & Excel skills Client acquisition & relationship handling CRM usage and reporting Behavioral Competencies : Good Communication and Interpersonal skills Customer-first approach Problem-solving using digital tools Innovation & continuous improvement Result-oriented & action-driven Team collaboration & leadership Languages : English and Regional language Interested applicant can share your resume- hiremfcwl@mahindra.com with below details Total experience- Relevant Experience in Auction- Have you worked in used car industry- Current CTC- Expected CTC- Notice Period- Current Location- Highest Qualification-
Role & responsibilities Lead and manage daily operations of the Non-Repo Auctions division ensuring high performance and customer satisfaction. Acquire new clients from insurance, OEMs, UCDs, corporates, and leasing companies. Build and maintain strong client relationships; handle Level 3 client escalations. Conduct regular meetings with key partners to increase vehicle listings. Ensure timely operational reviews, accurate reporting, and revenue collection. Maintain updated CRM records for approvals, revenue, and fulfillment. Drive continuous process improvements for efficiency and service excellence. Achieve business targets through structured action plans. Preferred candidate profile Education: Graduation or above Experience: 4+ years in the used car or auction industry
Responsibilities: * Develop marketing strategies, execute campaigns. * Build client relationships, close deals. * Identify new business opportunities, generate leads. * Collaborate with sales team on lead generation.
Role & responsibilities - Handle customer inquiries and resolve issues via call - Provide accurate and timely information to customers - Utilize problem-solving skills to address customer concerns - Maintain a high level of customer satisfaction and quality standards - Collaborate with internal teams to resolve customer issues Preferred candidate profile - Ability to work in a fast-paced environment and adapt to changing situations. - Strong problem-solving skills and attention to detail. - 0-5 years of experience in customer service. - Languages- English + Regional Language Perks and benefits - Competitive salary and benefits package - Opportunities for career growth and professional development Interview Mode- Face to Face Interested can drop CV on Whats App or email at hire2.mfcwl@mahindra.com Anuj - 8090829183
Role & responsibilities Respond to customer inquiries across phone, email, chat, and social media channels. Coordinate lead generation campaigns in collaboration with marketing and sales teams Conduct research on prospective customers to identify effective lead channels. Negotiate and close sales while meeting set targets. Establish and maintain strong customer relationships. Ensure adherence to quality standards, procedures, and guidelines. Preferred candidate profile Excellent verbal and written communication skills with an empathetic approach. Strong time management skills with the ability to handle multiple tasks simultaneously. Flexible and adaptable to a fast-paced, dynamic environment Positive attitude with a customer-first mindset.
Key Objectives Ensure smooth coordinate on with clients and buyers throughout the auction process. Drive higher bid values and efficient buyer participation to maximize auction outcomes. Oversee day-to-day auction-related operations and documentation. Maintain timely communication and reporting to all stakeholders Major Deliverables Coordinate with buyers to ensure active participation and competitive bidding in auctions. Focus on achieving higher bid values to improve overall sales results. Handle all operational activities related to auction listings, scheduling, and execution. Share regular reports and updates with clients regarding auction status and outcomes. Manage daily coordination with clients for vehicle listing, quote sharing, and auction planning. Ensure timely buyer coordination for vehicle lifting and documentation completion post-auction.
We are seeking a detail-oriented and experienced Executive Certification to join our used car operations team. The candidate will be responsible for inspecting, evaluating, and certifying used vehicles based on standardized quality and safety parameters. The role involves working closely with procurement, sales, and refurbishment teams to ensure all certified vehicles meet company and regulatory standards. KEY OBJECTIVE OF THE JOB Conduct detailed inspections of pre-owned vehicles to assess their condition (mechanical, electrical, structural, and cosmetic). Prepare accurate inspection reports, covering engine performance, transmission, suspension, braking, and other key components. Ensure each vehicle meets the defined certification checklist and quality standards before it is listed for sale. Work with technicians and service centers to recommend necessary repairs/refurbishments for certification. Validate service history, insurance, and accident records of vehicles through relevant documentation and tools. Assist in developing and updating inspection protocols based on evolving industry standards and customer expectations. Coordinate with sales and procurement teams for vehicle evaluation during acquisition. Ensure compliance with RTO and regulatory norms concerning certified used vehicles. Support training of junior evaluators or dealership staff on inspection standards and documentation practices. MAJOR DELIVERABLES: Ensure 100% of vehicles undergo thorough inspection and meet all certification criteria before being listed for sale Generate and maintain detailed inspection reports highlighting vehicle condition, damages (if any), and repair recommendations. Complete inspections and certifications within defined timelines to avoid delays in inventory readiness. Coordinate with service teams and workshops to ensure timely and cost-effective repairs or refurbishments based on inspection results. Maintain proper documentation and submit regular reports on inspection outcomes, certification status, and quality metrics.
Role & responsibilities Handle client calls, emails, and messages professionally and promptly Coordinate with buyers and internal teams to ensure seamless operations Deliver excellent customer support and service coordination. Ensure customer satisfaction through effective communication and service. Stay updated on product knowledge, new launches, and process changes. Provide accurate information about products and services. Preferred candidate profile Good communication skills in English and Regional Languages Strong organizational and time management skills. Prior experience in customer service/BPO is an added advantage. Quick learner with the ability to grasp product/service knowledge. Interested can drop CV on hire2.mfcwl@mahindra.com or WhatsApp 8090829183
Job Opportunity for Customer Relationship Executive in Mumbai !! Looking out for immediate candidates only!!! Walk-in drive- 1st & 3rd October Office Location : 6th Floor, B Tower, Embassy 247, 602, Lal Bahadur Shastri Marg, Gandhi Nagar, Vikhroli West, Mumbai, Maharashtra 400083 Time- 11 AM - 4 PM Role & responsibilities Handle client calls, emails, and messages professionally and promptly Coordinate with buyers and internal teams to ensure seamless operations Deliver excellent customer support and service coordination. Ensure customer satisfaction through effective communication and service. Stay updated on product knowledge, new launches, and process changes. Provide accurate information about products and services. Preferred candidate profile Good communication skills in English and Hindi alongwith Regional Languages (Marathi & Tamil) Strong organizational and time management skills. Prior experience in customer service/BPO is an added advantage. Quick learner with the ability to grasp product/service knowledge. Interested candidate can drop CV on hiremfcwl@mahindra.com
KEY OBJECTIVE OF THE JOB To efficiently manage and grow the Autofin business, increase revenue and business in the allocated location. Strong stakeholder management and communication skills to interact with customers, dealers, finance partners, and internal teams. Minimum 2-3 years of experience in auto loan sales (used car preferred; new car also acceptable). MAJOR DELIVERABLES: Create and execute effective strategies to boost revenue and grow the vertical. Cultivate positive relationships with clients, including weekly and monthly engagement and handling Level 3 escalations at a national level. Strong problem-solving skills to address issues related to loan disbursement and documentation. Proactive approach to managing daily tasks and ensuring timely follow-up with all stakeholders. Expand the client base of the Autofin vertical by acquiring new clients. Knowledge of the RTO name transfer process and documentation requirements at local RTO offices. Experience in a bank, NBFC, OEM/vehicle dealerships or used car loan aggregator preferred. Ensure timely submission of operations reviews. Proactively identify opportunities for process improvement and drive continuous improvement within the process through Quality initiatives. Identify areas for process improvement and create action plans for implementation. Develop and implement action plans to achieve desired performance levels.
Role & responsibilities Monitor inspection leads and coordinate with client SPOCs. Conduct quality checks on valuation reports and update asset pricing. Maintain client relationships and ensure repeat business. Train client executives on the inspection app and resolve report/valuation issues. Collaborate with internal and external teams for smooth operations. Preferred candidate profile Strong communication and interpersonal skills. Proficient in MS Office and familiar with automobile processes. Languages: Hindi, English, and regional language preferred Comfortable working on field and site inspections Knowledge of local market pricing and vehicle condition assessment preferred
Role & responsibilities Handle client calls, emails, and messages professionally and promptly Coordinate with buyers and internal teams to ensure seamless operations Deliver excellent customer support and service coordination. Ensure customer satisfaction through effective communication and service. Stay updated on product knowledge, new launches, and process changes. Provide accurate information about products and services. Preferred candidate profile Good communication skills in English and Regional Languages Strong organizational and time management skills. Prior experience in customer service/BPO is an added advantage. Quick learner with the ability to grasp product/service knowledge. Interested can drop CV on hire2.mfcwl@mahindra.com or WhatsApp 8090829183
Position Purpose: He will work closely with the M&M Xmart team to understand dealer issues and continuously report them to managers. Manage Business Operations in the designated territory Keep track of dealer and sales operations. Coordinate with cross functional teams to service dealer channel Maintain reports related to dealer stocks, on store activities, front line sales executives. Assist dealer to service and customer and provide genuine information. Provide business updates activities to dealers regularly via written communication as well as face to face meetings. Keep track of channel hygiene factors. Manage channel marketing activities and local branding campaigns. Training for on-store and service personnel. Look at dealer engagement activities and prepare a budget/calendar for the same. Manage business Volume and Revenue: Effectively handle sales, both primary and secondary. Franchisee expansion: achieve monthly / quarterly new franchisee additions Manage and report monthly dealer wise sales figures Create new leads and work on leads provided by dealer network Review and plan monthly stock offload Share QOQ and YOY sales figures with management and deliver on growth as agreed upon Improve conversion of leads Ensure timely collection of dealership loyalty fees Ensure dealer profitability and make him accountable to his targets Customer Satisfaction and Service Quality: Relationship management with M&M, Dealers, NCDs, DSAs, procurement channels to support dealer procurement. Daily monitoring of customer complaints & support the closure (between dealer & HO) Reduce the TAT of customer complaints Actively engage with customers (potential and past) to increase CAPs Provide after sale services and other schemes to enhance brand experience Network Expansion: Meet prospect to pitch as per laid down calendar to increase footprints ( Network Growth) Work with existing network for YOY growth (Same Store Growth ) Quality Process Improvement: Encourage Dealers to certify cars (certification penetration) Brand identity adherence as per CI guidelines Identify deficiencies in procurement and sales processes- plan counter measures Prepare buying and selling index: Local & IBB Price Grid enabler. Ensure that all cars are certified online. People Development: Relationship management with M&M X-mart team, Dealers, NCDs, DSAs, procurement channels Assess performance of the Dealers monthly Self-development and learning from other team members Identifying the training needs both self and dealership Periodic audit of the training given Identifying high performer at Dealerships Arrange for external and internal training to Dealers and his staff